Knowledgeable Hearing Instrument Specialist well-versed in testing hearing, fitting devices and educating patients. Good communication and conflict resolution skills with an organized nature and flexible approach to working with individual clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Licensed Hearing Instrument Specialist
Costco
Bolingbrook, IL
04.2013 - Current
Tests hearing with complete audiological examinations.
Counsels patients and families on communication strategies and effects of hearing loss.
Fits devices to specific patient physiology for maximum comfort and effectiveness.
Educates clients about how to properly use, maintain and store devices.
Perform duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment.
Education
Bachelor of Science - Speech, Language, & Hearing Sciences
Purdue University
West Lafayette, IN
12.2011
Skills
Prioritizes Business Requirements
Member Satisfaction
Quality Patient Care
Hearing Aid Technology Expertise
Critical Thinking
Software Applications
Industry Trends
Accomplishments
Costco Hearing Aid Center Midwest (D5) Department of the Year - 2018, 2019, & 2020.
Selected as the SLHS Representative on the Health and Human Sciences Undergraduate Curriculum Committee during final year of attendance at Purdue University.
Certification
State of Illinois Hearing Instrument Specialist license #3180
Health Insurance Portability and Accountability Act of 1996 (HIPAA)
Timeline
Licensed Hearing Instrument Specialist
Costco
04.2013 - Current
Bachelor of Science - Speech, Language, & Hearing Sciences