Summary
Overview
Work History
Education
Skills
Timeline
BRADLEY REED

BRADLEY REED

Williamstown,NJ

Summary

Driven and client-focused sales professional with eight years of experience in consultative sales, business development, and client relationship management. Recently completed a bachelor’s degree in Financial Planning and actively preparing for the SIE exam. Proven track record of building strong relationships, understanding client needs, and delivering tailored solutions that drive growth and revenue. Skilled in territory management, community outreach, and consultative selling, eager to leverage my sales expertise, interpersonal strengths, and financial knowledge to contribute to a dynamic sales or business development role across industries.

Overview

14
14
years of professional experience

Work History

LICENSED HEARING INSTRUMENT SPECIALIST

Miracle-Ear
03.2017 - 12.2024
  • Managed operations across up to four locations — including running two offices simultaneously — while serving as the lead license-holder and supervisor to permittees and patient care coordinators.
  • Spearheaded community outreach initiatives — including health fairs, lunch-and-learns, and presentations at churches and assisted living facilities — to generate referrals and raise awareness.
  • Implemented processes to maximize patient satisfaction and loyalty, contributing to sustained 5-star Google ratings — with a large majority of reviews specifically praising me by name for delivering exceptional service.
  • Established and maintained strong relationships with health care providers, community organizations, and key stakeholders to maximize visibility and foster ongoing referrals.
  • Recognized for achievements in Market Penetration, Peak Performance, and Miracle-Maker Awards for delivering results while serving the community.

PRIVATE/SIU INVESTIGATOR

Covert Solutions Group
04.2011 - 08.2016
  • Conducted covert surveillance operations on insurance claimants suspected of fraud across NJ, NY, PA, DE, and MD, capturing high-quality video and documenting detailed, time-stamped observations for investigative reports.
  • Authored concise, comprehensive investigative reports that summarized claimant activities including any discrepancies with reported injuries.
  • Transitioned into an SIU (Special Investigations Unit) role conducting in-depth background investigations, including social media audits, criminal history searches, and Social Security traces.
  • Interviewed accident witnesses and collected photographic evidence at accident scenes, compiling findings into client-read case reports.
  • Coordinated schedules and case assignments for a team of up to 5 field investigators, ensuring timely and efficient coverage of all assignments.
  • Acted as the primary point of contact for multiple corporate insurance clients, providing regular case updates, communicating investigative findings, and ensuring client satisfaction.
  • · Engaged in consultative B2B sales of investigative services, upselling surveillance hours, database searches, and report enhancements based on client needs and case developments.

Education

Bachelor of Science Degree - Finance Major with a Concentration in Financial Planning

Stockton University, Galloway, NJ
05.2025

Skills

  • Sales
  • Business Development
  • CRM
  • Community Outreach
  • Counseling

Timeline

LICENSED HEARING INSTRUMENT SPECIALIST - Miracle-Ear
03.2017 - 12.2024
PRIVATE/SIU INVESTIGATOR - Covert Solutions Group
04.2011 - 08.2016
Stockton University - Bachelor of Science Degree, Finance Major with a Concentration in Financial Planning

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BRADLEY REED