Christopher Booth
Philadelphia,PA
Summary
Results-driven Sales Manager with expertise in sales strategy, customer relationship management, and data analysis. Proven track record of exceeding sales goals and enhancing team performance through effective training and mentoring.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Sales Manager
J.G Wentworth
Chesterbrook, Pennsylvania
08.2020 - Current
- Regularly met or exceeded established sales goals by implementing strategic closing techniques.
- Managed customer relationships, fostering long-term loyalty and retention.
- Analyzed sales data to identify trends, driving performance improvements.
- Trained and mentored new sales staff on policies and procedures, improving team effectiveness.
- Managed daily operations of sales department, supervising staff to ensure smooth workflow.
- Conducted regular team meetings to review goals and provide progress updates.
- Managed customer relationships using CRM software for efficient communication.
- Assisted customers with product selection and provided tailored recommendations.
- Resolved customer complaints regarding sales and service.
- Educated clients on debt management strategies and financial literacy, empowering informed financial decisions.
Assistant Superintendent
Deerfield Golf & Tennis Club
Newark, Delaware
09.2016 - 08.2020
- Coordinated staff schedules and training to enhance service excellence.
- Supervised staff to ensure effective turf management and equipment use.
- Developed and implemented pest management strategies for healthy greens.
- Coordinated irrigation schedules to optimize water usage and turf health.
- Managed winterizing courses, tree and stump removal and landscaping shrubbery.
- Purchased and tracked supplies, ensuring timely availability for operations. like hazardous chemicals and grass seed.
- Oversaw safety and security protocols for hazardous chemicals to ensure compliance. of hazardous chemicals.
- Supervised groundskeepers in maintaining turf health through mowing, watering, aerifying, topdressing, overseeding, and fertilizing.
- Maintained records of chemical applications, weather data and other pertinent information related to course operations.
- Supervised day laborers in completing large landscaping projects.
- Implemented inventory management for equipment and supplies.
- Collaborated with vendors on contracts for services needed at the facility.
Assistant Superintendent
Fieldstone Country Club
03.2016 - 09.2016
Server/Manager
Lucky's Coffee Shop
Wilmington, Delaware
04.2012 - 03.2016
- Delivered exceptional customer service in a fast-paced dining environment.
- Trained new servers on restaurant policies and customer service standards.
- Monitored inventory levels to ensure adequate supply of dining necessities.
Education
Bachelor of Science - Botany
University of Delaware
Newark, DE12-2016
Skills
- Customer relationship management
- Exceeding monthly sales goals
- Account management
- Salesforce
- CRM software
- Data analysis to track and improve sales metrics
- Team training
- Time management
- Compliancy
Affiliations
- Captain - Philadelphia Amateur Baseball League
Certification
- IAPDA
Timeline
Sales Manager
J.G Wentworth
08.2020 - Current
Assistant Superintendent
Deerfield Golf & Tennis Club
09.2016 - 08.2020
Assistant Superintendent
Fieldstone Country Club
03.2016 - 09.2016
Server/Manager
Lucky's Coffee Shop
04.2012 - 03.2016
Bachelor of Science - Botany
University of Delaware