Christopher Boughter
New Castle,TX
Summary
Accomplished Shift Supervisor at Giant Eagle, adept in staff training and development, and enforcing workplace safety. Demonstrated expertise in customer-oriented service and conflict resolution, significantly enhancing customer satisfaction. Skilled in cash handling and inventory control, showcasing a results-driven approach with a focus on achieving operational excellence and team leadership.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Giant Eagle
02.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Delivery Driver
DoorDash
11.2019 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
Car Wash Attendant/Gas Station Cashier
GetGo Gas Station
12.2023 - 02.2024
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
Electrical Technician
Tenaris
12.2022 - 11.2023
- Installed electrical conduit and wiring for power, controls, and lighting.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Tested wiring and other system parts for electrical flow and function.
- Disconnected and removed motors and pumps.
- Inspected equipment for defects and safety hazards and completed necessary repairs.
Education
Associate in Electronics Engineering Technology - Electrical
New Castle School of Trades
New Castle, PA06.2021
High School Diploma -
Laurel High School
New Castle, PA06.2019
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Cash handling expertise
- Inventory control and record keeping
- Conflict resolution techniques
- Schedule oversight
- Team Leadership
- Staff Training and Development
Timeline
Shift Supervisor
Giant Eagle
02.2024 - Current
Car Wash Attendant/Gas Station Cashier
GetGo Gas Station
12.2023 - 02.2024
Electrical Technician
Tenaris
12.2022 - 11.2023
Delivery Driver
DoorDash
11.2019 - Current
Associate in Electronics Engineering Technology - Electrical
New Castle School of Trades
High School Diploma -
Laurel High School
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