Summary
Overview
Work History
Education
Skills
Timeline

Christopher Brooks

Sparta,IL

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

5
5
years of professional experience

Work History

Sales Manager

C4 Gun Store
12.2020 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.

Sales Consultant

Cellular Sales Verizon
07.2020 - 12.2020
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.

IT Help Desk Technician

Greenville University
10.2018 - 01.2020
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Performed tests of functionality, security, and performance of different workstations and devices.

Education

Bachelor of Science - Sports Management

Greenville University, Greenville, IL
05.2020

Skills

  • CRM Software
  • Product Knowledge
  • Market and Competitive Analysis
  • Business Development and Planning
  • Sales Expertise
  • Direct Sales
  • Verbal and Written Communication
  • Sales Process
  • Time Management

Timeline

Sales Manager - C4 Gun Store
12.2020 - Current
Sales Consultant - Cellular Sales Verizon
07.2020 - 12.2020
IT Help Desk Technician - Greenville University
10.2018 - 01.2020
Greenville University - Bachelor of Science, Sports Management
Christopher Brooks