Christopher Brown Jr.
Margate,FL
Summary
Motivated team player with experience in managing and coordinating service requests in a customer-focused environment. Utilizes strong problem-solving and communication skills to ensure efficient resolutions, with knowledge of dispatching systems and team collaboration for seamless operations. Seeking an opportunity to apply talents and further develop skills within a valued community institution.
Overview
3
3
years of professional experience
Work History
Dispatcher
Bluestream Fiber
08.2024 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Aftercare Counselor
North Lauderdale Parks And Recreation
08.2022 - 05.2024
- Maximized student engagement with hands-on projects designed to reinforce key concepts learned in class.
- Ensured timely parent pick-up by conducting thorough sign-out procedures at the end of each day.
- Promoted a safe and inclusive environment for all students through enforcing school policies and addressing conflicts.
- Encouraged open communication between staff members so they could provide consistent support to all students.
Education
Technical school - Culinary Arts
Atlanta Technical College
Coconut Creek, FL06.2024
Skills
- Updating logs
- Customer relationship management
- Routing orders
- Work order management
- Team collaboration
- Verbal and written communication
- Workflow prioritization
- Call handling
- Critical thinker
- Multitasking Abilities
- Effective communications
- Critical thinking
- Excellent communication
Timeline
Dispatcher
Bluestream Fiber
08.2024 - Current
Aftercare Counselor
North Lauderdale Parks And Recreation
08.2022 - 05.2024
Technical school - Culinary Arts
Atlanta Technical College
Similar Profiles
Kenythia WillisKenythia Willis
Technical Support Representative at Bluestream FiberTechnical Support Representative at Bluestream Fiber
Dawnmarie MadaloneDawnmarie Madalone
Dispatcher at Bluestream FiberDispatcher at Bluestream Fiber
Denise BingamanDenise Bingaman
Warehouse Assistant at Bluestream FiberWarehouse Assistant at Bluestream Fiber
Gertha MortelGertha Mortel
Certified Nursing Assistant at Senior Living FacilityCertified Nursing Assistant at Senior Living Facility
Raheem TaylorRaheem Taylor
Volunteer at Monarch High SchoolVolunteer at Monarch High School