Katie Brenner
Dispatcher
Grand Junction,MA
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
27
27
years of professional experience
Work History
Dispatcher
Cemstone Products
Mendota, MN
08.2022 - 08.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 600 fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Cashier Team Leader
D&S C Store
Fairplay, CO
05.2019 - 04.2021
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Received and processed customer payments.
- Maintained stock to meet expected customer demand.
Laborer/Clerical
Barrett Enterprises
Kersey, CO
06.1999 - 08.2019
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
Driver
Uber And Lyft
Colorado/Kansas
04.2016 - Current
- Delivered goods efficiently across designated routes while adhering to safety regulations.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational readiness.
- Managed transportation logistics to optimize delivery schedules and minimize downtime.
- Assisted in training new drivers on company policies and best driving practices.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Education
General Office Services
Platte Valley High School
Kersey, CO06.1999
Skills
- Customer Relationship Management
- Delivery Procedures
- Prioritizing Calls
- Schedule Coordination
- Updating Logs
- Routing Orders
- Fleet Dispatching
- Adjusting Routes
- Coordinating Urgent Deliveries
References
Andy Zimmerman 651-248-4516
Melany Zimmerman 715-497-7941
Travas Brenner 970-420-8210
Timeline
Dispatcher
Cemstone Products
08.2022 - 08.2023
Cashier Team Leader
D&S C Store
05.2019 - 04.2021
Driver
Uber And Lyft
04.2016 - Current
Laborer/Clerical
Barrett Enterprises
06.1999 - 08.2019
General Office Services
Platte Valley High School