Christopher Buratti
Dunellen,NJ
Summary
Driven by a passion for efficiency and team collaboration, I excelled at Interstate Waste Services, enhancing route operations and implementing vital software upgrades. My expertise in dispatch software and adaptability combined wwith my extensive operational experience and knowledge, led to significant improvements in service and operational effectiveness, showcasing my ability to solve complex problems and drive team success.
Overview
26
26
years of professional experience
Work History
Commercial Dispatcher
Interstate Waste Services
02.2024 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely service for our customers.
- Directed dispatching, routing, and tracking of 17 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Implemented new software systems that improved efficiency within the dispatch center operations.
Route Supervisor
Interstate Waste Services
08.2023 - 02.2024
- Enhanced route efficiency by optimizing routes and scheduling.
- Cultivated a team-oriented environment among drivers which fostered collaboration and support when faced with challenges or unexpected delays on the road.
- Established clear expectations about punctuality and professionalism within the team, leading to an increase in on-time deliveries without compromising quality standards.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
Operations Manager
Bridgewater Disposal Service
05.2003 - 08.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Engineering Supervisor
CBM of America
04.2002 - 05.2003
- Actively participated in recruitment efforts, interviewing candidates and making hiring recommendations based on technical skills and cultural fit within the department.
- Increased overall department efficiency through strategic planning, effective resource management, and close monitoring of project progress.
- Collaborated with cross-functional teams to identify and resolve complex engineering challenges.
- Managed multiple concurrent engineering projects, balancing priorities to meet deadlines without sacrificing quality or budget constraints.
- Completed several high-priority projects on time or ahead of schedule by leveraging agile methodologies and maintaining clear communication with stakeholders.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Interpreted blueprints and technical drawings to analyze upcoming projects.
- Developed planning criteria for integrating and enabling new technologies.
Telecommunications Engineer
CBM of America
11.2001 - 04.2002
- Researched and recommended network and data communications hardware and software.
- Evaluated new technologies, assessing their potential impact on existing infrastructure and recommending suitable upgrades as needed.
- Managed complex projects involving multiple stakeholders, ensuring successful deployment of telecommunications infrastructure.
- Maintained up-to-date knowledge of advancements in telecommunications technology, applying best practices to drive continuous improvement efforts.
- Interpreted electrical schematics and design documents for system installation and build-out.
- Maintained documentation for telecommunication systems, equipment inventory and floor plans.
- Coordinated seamless transitions during network migrations or expansions, minimizing disruption to end-users'' daily operations.
Telecommunications Technician
CBM of America
07.2001 - 11.2001
- Installed and configured new devices and system components.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Collaborated with cross-functional teams to design and deploy large-scale telecommunication projects.
2531 Field Radio Operator
United States Marine Corps
10.1998 - 08.2001
- Operated communications systems to send and receive transmissions.
- Updated knowledge regularly on emerging technologies in the field of radio communications to provide informed recommendations to leadership teams.
- Increased team cohesion through effective training of personnel on radio operation protocols.
- Completed repairs and preventive maintenance to keep approximately $5 million in equipment functioning.
- Promoted situational awareness among team members with real-time updates from other units during complex missions or exercises.
- Mitigated potential communication disruptions by anticipating challenges and implementing backup plans as needed.
- Maximized range capabilities through expert knowledge of antenna configurations and power settings.
Education
Telecommunications Management - Telecommunications / Electrical Engineering
DeVy University
East Brunswick, NJField Radio Operator
Marine Corps School For Electronics And Communicat
Twentynine Palms, CA1999
Heavy Machine Gunner
Marine Corps School of Infantry
Camp Geiger, NC1999
High School Diploma -
St. Joseph's High School
Metuchen, NJ1998
Skills
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Decision-Making
- Critical Thinking
- Route Planning and Adjustment
- Problem-solving abilities
- Adaptability and Flexibility
Timeline
Commercial Dispatcher
Interstate Waste Services
02.2024 - Current
Route Supervisor
Interstate Waste Services
08.2023 - 02.2024
Operations Manager
Bridgewater Disposal Service
05.2003 - 08.2023
Engineering Supervisor
CBM of America
04.2002 - 05.2003
Telecommunications Engineer
CBM of America
11.2001 - 04.2002
Telecommunications Technician
CBM of America
07.2001 - 11.2001
2531 Field Radio Operator
United States Marine Corps
10.1998 - 08.2001
Telecommunications Management - Telecommunications / Electrical Engineering
DeVy University
Field Radio Operator
Marine Corps School For Electronics And Communicat
Heavy Machine Gunner
Marine Corps School of Infantry
High School Diploma -
St. Joseph's High School
Similar Profiles
Madison BlauthMadison Blauth
Site Manager at Interstate Waste ServicesSite Manager at Interstate Waste Services
Camille EdwardsCamille Edwards
Customer Service Representative at Interstate Waste ServicesCustomer Service Representative at Interstate Waste Services
Darian BaezDarian Baez
Welder Foreman at Interstate Waste ServicesWelder Foreman at Interstate Waste Services
Ann VanSantAnn VanSant
Driver Specialist at Interstate Waste ServicesDriver Specialist at Interstate Waste Services
Jon JosephJon Joseph
Manager at Vango Express TransportManager at Vango Express Transport