Christopher Burdge
Saint Louis,MO
Overview
18
18
years of professional experience
Work History
Senior Sales Agent SelectQuote
Senior Insurance Services
11.2022 - 05.2023
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Sold Medicare Advantage plans to new and established customers.
Health Concierge
Aetna, a CVS Health Company
12.2021 - 06.2022
- Resolved problems related to benefits, eligibility and claims.
- Handled more than 30 daily inbound calls from health plan customers.
- Provided information such as copay and premium details, pre-approval procedures and available products.
- Maintained full and current understanding of available plans, products and services.
- Facilitated communication between patients and various departments and staff.
Insurance Producer
Farmers Insurance
06.2020 - 10.2021
- Provided detailed information about company insurance products.
- Provided information on features, policies and relative advantages to promote insurance packages.
- Set up policies and completed all documentation.
- Worked in high-volume, competitive sales environment.
Insurance Adjudicator
The Medicine Shoppe
07.2017 - 05.2020
- Working a backlog of rejected claims for efficient resubmission;
- Managing assigned queues to keep current on all claims;
- Clearing workflow daily in order to meet productivity criteria;
- Handling specific denials including new patient overrides;
- Following all applicable state and federal regulations (i.e HIPAA)
Pharmacy Technician
The Medicine Shoppe
06.2005 - 07.2016
- More than 10 years’ experience working directly with customers, team members, and medical professionals;
- Responsible for training all new employees on operations and computer systems;
- Oversaw hiring and staffing as well as day to day operations;
- Christopher Burdge - page 1
- Reported directly to corporate on day to day operations, products, sales, and all customer service activity;
- In charge of accounts receivable and accounts payable
Education
High School Diploma -
Marquette Catholic High School;
Alton, IL05.1999
Skills
- Leadership
- Sales Expertise
- Time Management
- Microsoft Word/Office
- Customer Service
- Problem-Solving Techniques
- Client Needs Assessment
Accomplishments
- Insurance Agent (Insurance Producer) - Illinois Department of Insurance
- Insurance Producers (Agents), Non-Resident - Missouri Department of Commerce& Insurance
Timeline
Senior Sales Agent SelectQuote
Senior Insurance Services
11.2022 - 05.2023
Health Concierge
Aetna, a CVS Health Company
12.2021 - 06.2022
Insurance Producer
Farmers Insurance
06.2020 - 10.2021
Insurance Adjudicator
The Medicine Shoppe
07.2017 - 05.2020
Pharmacy Technician
The Medicine Shoppe
06.2005 - 07.2016
High School Diploma -
Marquette Catholic High School;
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