Overview
Work History
Education
Skills
Accomplishments
Timeline
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Christopher Burdge

Saint Louis,MO

Overview

18
18
years of professional experience

Work History

Senior Sales Agent SelectQuote

Senior Insurance Services
11.2022 - 05.2023
  • Facilitated relationships with target accounts through implementation of proven networking methods.
  • Sold Medicare Advantage plans to new and established customers.


Health Concierge

Aetna, a CVS Health Company
12.2021 - 06.2022
  • Resolved problems related to benefits, eligibility and claims.
  • Handled more than 30 daily inbound calls from health plan customers.
  • Provided information such as copay and premium details, pre-approval procedures and available products.
  • Maintained full and current understanding of available plans, products and services.
  • Facilitated communication between patients and various departments and staff.

Insurance Producer

Farmers Insurance
06.2020 - 10.2021
  • Provided detailed information about company insurance products.
  • Provided information on features, policies and relative advantages to promote insurance packages.
  • Set up policies and completed all documentation.
  • Worked in high-volume, competitive sales environment.

Insurance Adjudicator

The Medicine Shoppe
07.2017 - 05.2020
  • Working a backlog of rejected claims for efficient resubmission;
  • Managing assigned queues to keep current on all claims;
  • Clearing workflow daily in order to meet productivity criteria;
  • Handling specific denials including new patient overrides;
  • Following all applicable state and federal regulations (i.e HIPAA)

Pharmacy Technician

The Medicine Shoppe
06.2005 - 07.2016


  • More than 10 years’ experience working directly with customers, team members, and medical professionals;
  • Responsible for training all new employees on operations and computer systems;
  • Oversaw hiring and staffing as well as day to day operations;
  • Christopher Burdge - page 1
  • Reported directly to corporate on day to day operations, products, sales, and all customer service activity;
  • In charge of accounts receivable and accounts payable

Education

High School Diploma -

Marquette Catholic High School;
Alton, IL
05.1999

Skills

  • Leadership
  • Sales Expertise
  • Time Management
  • Microsoft Word/Office
  • Customer Service
  • Problem-Solving Techniques
  • Client Needs Assessment

Accomplishments

  • Insurance Agent (Insurance Producer) - Illinois Department of Insurance
  • Insurance Producers (Agents), Non-Resident - Missouri Department of Commerce& Insurance

Timeline

Senior Sales Agent SelectQuote

Senior Insurance Services
11.2022 - 05.2023

Health Concierge

Aetna, a CVS Health Company
12.2021 - 06.2022

Insurance Producer

Farmers Insurance
06.2020 - 10.2021

Insurance Adjudicator

The Medicine Shoppe
07.2017 - 05.2020

Pharmacy Technician

The Medicine Shoppe
06.2005 - 07.2016

High School Diploma -

Marquette Catholic High School;

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Christopher Burdge