Christopher Caramore
Montvale,NJ
Summary
Experienced with managing key accounts and developing client-focused strategies. Utilizes strong communication skills to foster long-term client relationships. Track record of problem-solving and strategic planning, ensuring client satisfaction and retention.
Overview
5
5
years of professional experience
Work History
Key Account Specialist
Sartorius Stedim Biotech
11.2022 - Current
- Establishes and maintains relationships with high-profile clients, industry leaders and key strategic partners
- Effectively collaborates with multiple internal and external departments
- Efficiently prioritizes daily tasks in order to drive success and mitigate problems
- Prioritizes client satisfaction through consistency, high-quality service and proactive management
- Supports weekly sales initiatives
- Demonstrates expertise in SAP systems, Tableau and Salesforce to analyze data
Order Processing Specialist II
Sartorius Stedim Biotech
10.2021 - 11.2022
- Processed and maintained $60.2M in orders
- Managed West Coast general sales accounts
- Communicated with customers regarding backorder availability, future inventory and special orders
- Offered timely updates on status and shipping
Order Processing Specialist
Sartorius Stedim Biotech
04.2021 - 10.2021
- Successfully managed BPS.OPM inbox
- Answered customer account inquiries and provided resolutions
Licensed Sales Producer
Allstate
11.2020 - 04.2021
- Sought out new clients and developed clientele by networking
- Developed coordinated protection plans by calculating and quoting rates for immediate coverage action and long-term strategy implementation
- Offered policy guidance and management to promote asset protection
Education
Bachelor of Science - Business Administration; Marketing
Marist College
Poughkeepsie, NY05.2020
Skills
- Relationship management
- CRM proficiency
- Territory management
- Customer engagement
- Teamwork and collaboration
- Excellent communication
Timeline
Key Account Specialist
Sartorius Stedim Biotech
11.2022 - Current
Order Processing Specialist II
Sartorius Stedim Biotech
10.2021 - 11.2022
Order Processing Specialist
Sartorius Stedim Biotech
04.2021 - 10.2021
Licensed Sales Producer
Allstate
11.2020 - 04.2021
Bachelor of Science - Business Administration; Marketing
Marist College
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