Christopher Carola
Deptford
Summary
Dynamic Used Car Sales Manager with a proven track record. excelling in customer relationship building and market research. Successfully led teams to exceed sales targets while enhancing staff training programs, resulting in improved customer satisfaction and loyalty. Strong negotiation skills complemented by strategic planning expertise.
Overview
26
26
years of professional experience
Work History
Used Car Sales Manager
Prestige Volkswagen Subaru
12.2019 - 10.2025
- Assisted customers in identifying suitable used vehicles based on preferences and budget.
- Learned inventory management systems to track vehicle availability and sales processes.
- Supported marketing efforts by promoting vehicles through online listings and social media channels.
- Collaborated with team members to ensure a seamless customer experience during the sales process.
General Sales Manager
Reedman Toll Auto
07.2016 - 07.2018
- Led sales team to exceed quarterly targets through effective coaching and strategic planning.
- Developed and implemented training programs to enhance product knowledge and selling techniques.
- Analyzed market trends to identify growth opportunities and adjust sales strategies accordingly.
- Fostered strong relationships with key clients, resulting in increased customer loyalty and retention rates.
Used Car Sales Manager
Central City Toyota
06.2007 - 07.2016
- Conducted market research to understand pricing trends and competitor offerings in the used car market.
- Engaged with customers post-sale to gather feedback and build lasting relationships for future referrals.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
General Sales Manager
Sloane Automotive
08.1999 - 01.2007
- Collaborated with marketing teams to create promotional materials that align with sales goals.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
High School Diploma -
Penn Wood High School
Lansdowne, PASkills
- Customer relationship building
- Strong negotiation skills
- Staff training and development
- Market research
Timeline
Used Car Sales Manager
Prestige Volkswagen Subaru
12.2019 - 10.2025
General Sales Manager
Reedman Toll Auto
07.2016 - 07.2018
Used Car Sales Manager
Central City Toyota
06.2007 - 07.2016
General Sales Manager
Sloane Automotive
08.1999 - 01.2007
High School Diploma -
Penn Wood High School