Jermaine Samuels
Arlington,TX
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Used Car Sales Manager
Vanguard Kia
Arlington, TX
2024.10 - Current
- Attended industry events and trade shows when necessary in order to promote the dealership's used car services.
- Advised customers on features, advantages, and benefits of various models available for sale.
- Maintained accurate records of all vehicles sold, including customer information, pricing data, payment terms.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Used Car Sales Consultant
Vanguard Kia
Arlington, TX
2021.12 - 2024.10
- Placed special orders or called other stores to find desired items.
- Developed and expanded wholesale database to maximize proceeds and meet business plans.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Organized test drives for prospective buyers.
- Provided excellent customer service throughout the entire buying process.
- Inspected trade-ins for condition assessment before offering a value estimate.
- Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
- Demonstrated vehicle performance, handling, and safety features.
- Greeted customers and identified their needs and preferences.
- Negotiated prices with customers based on budget constraints.
- Answered customer inquiries regarding product features, pricing, and availability.
Sales Used Car Associate
Clay Cooley Dodge, Kia and Chevy
Irving, Texas
2020.12 - 2021.12
- Built relationships with customers by providing friendly customer service.
- Developed relationships with current and potential customers through follow-up calls or emails to encourage repeat business opportunities.
- Maintained comprehensive knowledge of new models, features, accessories, warranties.
- Negotiated prices with customers based on budget constraints.
- Greeted customers and identified their needs and preferences.
Internet Used Cars Sales Consultant
Vandergriff Toyota
Arlington, TX
2016.01 - 2020.11
- Performed cold calls to prospective customers to introduce company offerings.
- Negotiated deals and handled complaints or objections.
- Maintained accurate records of all sales activities in the CRM system.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
Sales Specialist
Westway Ford
Irving, TX
2014.01 - 2016.01
- Sales specialist
- Sold 18.5 cars first month their
- ASM role (Assistant sales Manager)
- Good communication
- Driver
Detailer
Perfect Shine Detail
Monticello, AR
2009.09 - 2013.10
- Calling and setting up appointments for detailing
- Maintained relationships with existing clients by providing superior customer service.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Set pricing structures according to market analytics and emerging trends.
Driver
BFI Hot Shots
Southlake, TX
2012.06 - 2013.01
- Picking up and dropping off heavy machinery from shipper to receiver
- Communicating with shippers and receivers
- Securing loads with the required equipment
Athletic Trainer
University of Arkansas
Monticello, AR
2006.10 - 2011.04
- Working with the university athletics teams, driving injured players to and from the hospital and doctor's appointments
- Tapping athlete's ankles before Games and making ice baths after games
- Giving stem treatment to injured players
- Traveled with sports teams to assist in medical support.
- Maintained and cleaned treatment room equipment.
- Monitored athlete's performance during practice sessions to detect signs of fatigue or injury.
- Worked closely with athletes to monitor and direct strength and cardio training.
Education
Bachelor of Arts - Education, French
University of Arkansas at Monticello
Monticello, AR2011-01
Skills
- Staffing management
- Customer relationship building
- Strong negotiation skills
- Vehicle acquisition
- Staff training and development
- Team building
- Adaptability and flexibility
- Professional demeanor
Certification
- Driver's License
- CDL License
- Motorcycle license.
Berkshire Hathaway finance certified.
Vanguard Finance Certified
Additional Information
Very outgoing person who does not have a problem working hard., Prince hall Mason, Alpha phi Alpha fraternity
Personal Information
Authorized To Work: US
Timeline
Used Car Sales Manager
Vanguard Kia
2024.10 - Current
Used Car Sales Consultant
Vanguard Kia
2021.12 - 2024.10
Sales Used Car Associate
Clay Cooley Dodge, Kia and Chevy
2020.12 - 2021.12
Internet Used Cars Sales Consultant
Vandergriff Toyota
2016.01 - 2020.11
Sales Specialist
Westway Ford
2014.01 - 2016.01
Driver
BFI Hot Shots
2012.06 - 2013.01
Detailer
Perfect Shine Detail
2009.09 - 2013.10
Athletic Trainer
University of Arkansas
2006.10 - 2011.04
Bachelor of Arts - Education, French
University of Arkansas at Monticello