Christopher Cary
Henrico,VA
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
21
21
years of professional experience
Work History
Manager
The Melting Pot Restaurants Inc.
Henrico, VA
12.2021 - 12.2024
- Implemented quality control measures to uphold company standards.
- Delegated work to staff, setting priorities and goals.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Directed recruitment, hiring, and training of new staff members.
- Provided leadership during times of organizational change or crisis situations.
- Trained employees on additional job positions to maintain coverage of roles.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Monitored staff performance and addressed issues.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Recruited and trained new employees to meet job requirements.
Assistant Manager
The Melting Pot Restaurants Inc.
Henrico
01.2021 - 12.2021
- Established processes for monitoring customer satisfaction levels.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Delegated work to staff, setting priorities and goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed customer service inquiries and complaints in a timely manner.
Server
The Melting Pot
Henrico
08.2017 - 12.2020
- Took orders from customers accurately and in a timely manner.
- Implemented feedback from customers to improve service quality and menu offerings.
- Trained new employees on restaurant procedures and plating techniques.
Server
O’Charleys
Henrico
05.2004 - 10.2016
- Took orders from customers accurately and in a timely manner.
- Trained new employees on restaurant procedures and plating techniques.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
High School Diploma -
Tucker High School
Henrico05-2007
Skills
- Marketing
- Brand management
- Competitor research
- Disciplinary techniques
- Customer relationship management (CRM)
- Staff training and development
- Schedule preparation
- Inventory management
- Team leadership
- Staff development
- Staff management
- Project planning
- Time management
- Decision-making
Timeline
Manager
The Melting Pot Restaurants Inc.
12.2021 - 12.2024
Assistant Manager
The Melting Pot Restaurants Inc.
01.2021 - 12.2021
Server
The Melting Pot
08.2017 - 12.2020
Server
O’Charleys
05.2004 - 10.2016
High School Diploma -
Tucker High School