Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Christopher C Colbert

Columbus,United States

Summary

Positive and upbeat sales professional connects with customers, maintains documentation and exceeds quotas. Increases solid revenue streams by keeping open lines of communication with established and potential customers. Prospects for new business while capitalizing on emerging sales opportunities. Current student working toward degree in Administrative Office Technology and seeking opportunity to begin career. Identifies and quickly closes any knowledge gaps to offer value to employer and team. Excellent verbal and written communicator with strong background building positive relationships and exceeding goals.

Overview

3
years of professional experience

Work History

C-Spire

Account Service Representative
11.2023 - Current

Job overview

  • Balanced up to 30 accounts simultaneously, maintaining regular contact and professional relationships with each.
  • Maintained up-to-date knowledge of product and service changes.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Metro by T-mobile

Mobile Sales Expert
02.2023 - 07.2023

Job overview

  • Offered guidance on installation and troubleshooting for customers requiring additional assistance
  • Promoted products by tracking offerings and prices
  • Secured consistent customer sales with knowledgeable, friendly support

Cricket Wireless

Sales Associate
04.2022 - 02.2023

Job overview

  • Helped customers navigate store, complete sales, and process returns
  • Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
  • Created memorable customer experiences by offering personalized sales support
  • I was #2 in the company for most sold inventory

Dollar General

Sales Associate
08.2021 - 04.2022

Job overview

  • Highlighted products with creative and engaging merchandise displays
  • Kept customers happy by quickly processing payments and bagging purchases
  • Answered customer questions about policies and procedures with friendly and knowledgeable approach
  • Built attractive displays and merchandised products
  • Resolved customer concerns using strong communication and conflict management skills

Education

East Mississippi Community College
Columbus, Mississippi

Associate in Arts (A.A.) from Administrative Office Technology
05.2026

University Overview

  • Spanish
  • Intermediate

East Mississippi Community College
Columbus, Mississippi

Associate in Arts (A.A.) from Social Work
06.2023

University Overview

  • Volunteered at Salvation Army
  • Bilingual in Spanish
  • GPA: Top 5% of graduating class

Skills

  • Inventory Control
  • Business Development
  • Payment Processing
  • POS System Operation
  • Inventory Management
  • Customer Service
  • Data Entry
  • Strategic Planning
  • Organizational Skills
  • Merchandise upselling
  • Phone etiquette
  • Promotional support
  • Refunds processing
  • Goal setting
  • Microsoft office expertise
  • Call metrics
  • Organizational skills

Timeline

Account Service Representative
C-Spire
11.2023 - Current
Mobile Sales Expert
Metro by T-mobile
02.2023 - 07.2023
Sales Associate
Cricket Wireless
04.2022 - 02.2023
Sales Associate
Dollar General
08.2021 - 04.2022
East Mississippi Community College
Associate in Arts (A.A.) from Social Work
East Mississippi Community College
Associate in Arts (A.A.) from Administrative Office Technology
Christopher C Colbert