Christopher Cleaver
Cincinnati,OH
Summary
Auto Sales Associate with a proven track record at Borcherding Buick GMC, excelling in customer satisfaction and loyalty. Skilled in strong negotiation and CRM proficiency, I effectively upsell vehicles while fostering long-term relationships. Committed to enhancing dealership reputation through exceptional service and product knowledge.
Overview
21
21
years of professional experience
Work History
Auto Sales Associate
Borcherding Buick GMC
Cincinnati, OH
04.2005 - Current
- Demonstrated vehicles to potential buyers, highlighting key features and benefits.
- Handled customer inquiries, addressing concerns to enhance satisfaction and loyalty.
- Collaborated with finance department to facilitate timely loan approvals for customers.
- Participated in regular training sessions to improve product knowledge and sales techniques.
- Maintained follow-up communication with clients post-sale to foster long-term relationships.
- Enhanced dealership reputation by delivering exceptional customer service experiences.
- Assisted customers in product selection and provided detailed vehicle information.
Education
High School Diploma - General Studies
Wilmington High School
Wilmington, OH05.1991
Skills
- Goal oriented
- Strong negotiation
- CRM proficiency
- Upselling strategies
Timeline
Auto Sales Associate
Borcherding Buick GMC
04.2005 - Current
High School Diploma - General Studies
Wilmington High School