Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Personal Shopper
Kroger
02.2023 - Current
Inbound: Receive and transfer goods from suppliers into totes safely and efficiently.
Outbound: Pick and pack customer orders in an ambient, chill, or freezer environment.
Achieve productivity goals and targets.
Flex between various operational roles throughout the inbound and outbound work areas.
Follow quality and accuracy guidelines to ensure a positive customer experience and accurate orders.
Sales Representative/Customer Sales & Service
Verizon
07.2018 - 01.2023
Greet customers, actively listen to understand needs, and provide tailored solutions.
Drive sales to meet/exceed targets, promote new products/promotions, and cross-sell/upsell features.
Handle payments, complete contracts, and manage daily store operations (opening/closing, inventory).
Maintain up-to-date knowledge of devices, plans, and promotions.
Answer questions, troubleshoot basic issues, and manage returns/concerns.
Rideshare Driver
Uber And Lyft
03.2014 - 06.2018
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Picked up riders at designated locations and greeted upon vehicle entry.
Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Golf Cart Attendant
Eagle Ridge Golf Club
06.2010 - 02.2014
Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
Used golf ball range picker machine to recover range balls.
Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
Shut down facility daily by turning off lights, storing equipment and locking doors.