Christopher Cortez
Honolulu
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Sales Manager
US Navy
01.2022 - 03.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Retail Service Specialist
US Navy
01.2022 - 03.2025
Construction Worker
NMC REMODELING AND CONSTRUCTION
07.2016 - 09.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Assisted with successful, time-sensitive renovations of various structures.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
Journeyman Carpenter
NMC REMODELING AND CONSTRUCTION
03.2016 - 05.2020
- Completed installations of building structures, trim, flooring, and cabinetry.
- Improved project efficiency by effectively managing tasks and maintaining a well-organized worksite.
- Planned and executed work with proper tools and materials.
- Increased client satisfaction with high-quality craftsmanship in residential and commercial construction projects.
- Followed established job site safety regulations and maintained safe and clean work area.
- Interacted closely with customers to better understand project scope.
- Completed projects on time through meticulous planning and efficient task execution.
- Discarded debris and disposed waste to maintain cleanliness and quality standards.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Built and hung custom doors and frames.
- Cut and shaped materials to meet outlined measurements.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Measured, cut and installed drywall, paneling and other materials.
- Assembled and installed furniture and cabinetry.
- Repaired damaged doors, windows and other structures.
- Followed protocols and stayed organized to provide personal and teammate safety.
Education
High School Diploma -
CYPRESS SPRINGS HIGH SCHOOL
Houston Texas05.2017
Skills
- Relationship building
- Staff management
- Goals and performance
- Strategic planning
- Analytical problem solver
- Decisive
- Marketing strategy
- Operations
- Product knowledge
Accomplishments
US Navy Combat Veteran
Timeline
Sales Manager
US Navy
01.2022 - 03.2025
Retail Service Specialist
US Navy
01.2022 - 03.2025
Construction Worker
NMC REMODELING AND CONSTRUCTION
07.2016 - 09.2021
Journeyman Carpenter
NMC REMODELING AND CONSTRUCTION
03.2016 - 05.2020
High School Diploma -
CYPRESS SPRINGS HIGH SCHOOL
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