Christopher Covarrubias
Madison,WI
Summary
Positive and dedicated Healthcare team member with hands-on clinical experience and a desire to positively impact patient care. Solid understanding of global health concerns and understanding of local and pandemic diseases. Research-driven and knowledgeable with a specialization in Nutritional Science. In addition, an enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
3
3
years of professional experience
Work History
Medical Assistant Volunteer
Specialty Care Free Clinic
06.2023 - Current
- Educated patients about diseases, treatments and at-home care.
- Used resourcefulness and skills to find replacement supplies, equipment and medicine to fill shortages.
- Immersed in Spanish language and moved from using interpreter to conversing directly in local dialect.
- Translated procedural information to facilitate understanding between doctors and patients.
Guest Service Associate
Target
10.2021 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores
- Maintained tidy and organized store environment to comply with cleanliness standards.
Retail Sales Associate
Old Navy
11.2020 - 09.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Nutritional Science
University Of Wisconsin-Madison
Madison, WI05.2026
Skills
- Senior Care
- Interpersonal Communication Skills
- Patient Assessments
- Medical Devices
- Medical Consultation
- Guest Experience Management
- Energy and Physical Stamina
- Independent Judgement
- Adaptable and Flexible
- Providing Feedback
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working
Timeline
Medical Assistant Volunteer
Specialty Care Free Clinic
06.2023 - Current
Guest Service Associate
Target
10.2021 - Current
Retail Sales Associate
Old Navy
11.2020 - 09.2021
Nutritional Science
University Of Wisconsin-Madison
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