Christopher Diaz
Conyers,GA
Summary
Dedicated Lead Technician with expertise in medication dispensing, vaccine administration, and customer relationship management. Committed to enhancing patient communication and ensuring compliance with pharmacy regulations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Technician
Kroger
Conyers, Georgia
04.2017 - Current
- Trained new technicians on pharmacy procedures and safety protocols effectively.
- Prepared and dispensed medications accurately for patients and healthcare providers.
- Administered flu shots and other vaccinations based on certification and pharmacy regulations.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Monitored expiration dates of medications, removing outdated stock promptly.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
Education
Associate of Arts - Criminal Justice
West Los Angeles College
Culver City, CA01-2016
Skills
- Medication dispensing
- Vaccine administration
- Pharmacy regulations
- Quality assurance
- Inventory management
- Customer relationship management
- Patient communication
Certification
- PTCB Certified
- CPR Certified
Timeline
Lead Technician
Kroger
04.2017 - Current
Associate of Arts - Criminal Justice
West Los Angeles College