Christopher Diekman
Lindsey
Summary
Dynamic retail professional with extensive experience at Sam’s Club, excelling in order fulfillment and customer satisfaction. Proven skills in inventory control and employee scheduling, consistently leading teams to achieve high performance. Recognized for effective communication and coaching abilities, driving team success and enhancing customer experiences.
Overview
12
12
years of professional experience
Work History
Curbside Shopper
Sam’s Club
09.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Retail Team Leader
Gordon Food Service
10.2022 - 07.2024
- Lead team members to success via coaching and training
- Various cash handling duties, which include, counting drawers down at the end of the night and balancing cash safe and reports
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
Retail Sales Associate
AAA Club Alliance
10.2021 - 08.2022
- Plan domestic travel for members - which can include hotel and car rentals and packages to certain vacation destinations
- Sell and upgrade members AAA memberships
Order Selector & Cashier
Menards
06.2020 - 10.2021
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Material Handler/Machine Operator
AGRATI
03.2019 - 03.2020
- Drive forklift to handle materials to operators when needed
- Parts packer, where I push parts into boxes weighed via a scale
- Keep track of bulk inventory and finalize numbers for customers on orders
Shift Leader
Walgreens Drug Store
04.2013 - 03.2019
- Balance cash drawers/safe daily deal with Garda and Brinks pick up cash services.
- Process invoices and vendor returns and sales.
- Knowledge of Kronos system and scheduling systems.
Education
Bachelor's - Technology & Management
Bowling Green State University
Bowling Green, OH12.2021
Associate - Marketing
Terra State Community College
Fremont, OH05.2014
High school diploma -
Gibsonburg High School
Gibsonburg, OH06.2010
Skills
- AS400
- POS
- Microsoft Office Products
- Store operations
- Employee scheduling
- Workday
- Merchandising
- Inventory control
- Store management
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Curbside Shopper
Sam’s Club
09.2024 - Current
Retail Team Leader
Gordon Food Service
10.2022 - 07.2024
Retail Sales Associate
AAA Club Alliance
10.2021 - 08.2022
Order Selector & Cashier
Menards
06.2020 - 10.2021
Material Handler/Machine Operator
AGRATI
03.2019 - 03.2020
Shift Leader
Walgreens Drug Store
04.2013 - 03.2019
Bachelor's - Technology & Management
Bowling Green State University
Associate - Marketing
Terra State Community College
High school diploma -
Gibsonburg High School
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