CHRISTOPHER DONATO
NORTH VERSAILLES,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking Service Advisor position. Offering excellent communication and good judgment.
Overview
10
10
years of professional experience
Work History
UTILITY TECH/WATER TREATMENT OPERATIONS/BYPRODUCT
SHENNANGO COKE PLANT DTE ENERGY
PITTSBURGH, PA
- Answered public questions, concerns and complaints and documented resolution of problems.
- Monitored system operations to improve effectiveness, efficiency and regulatory compliance.
- Fulfilled work orders to cut on and cut off service..
- Manually operated water utility filters, pumps, valves, sludge systems and chemical feed systems.
SALES ASSOCIATE/MANAGER
WATSON AUTOMOTIVE
BLAIRSVILLE, PA
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Led staff meetings to discuss customer service and sales goals, operational problems or procedural changes.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Held weekly meetings with director to identify techniques to overcome sales obstacles.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Supervised sales team of 4 people, stepping in to support employees and deliver smooth sales processes for clients.
Assistant Electrician
NG ELECTRIC
PITTSBURGH, PA
05.2021 - 12.2021
- Complying with electrical codes, standards and regulations
- installing and maintaining electrical systems
- tracking the purchase and use of electrical supplies and components
- estimating costs for installation, maintenance
AUTOMOTIVE SALES /Service Advisor
RON LEWIS AUTOMOTIVE
PLEASANT HILLS, PA
09.2019 - 01.2021
- Gave accurate quotes on needed repair work, fully educating customers on possible options and plans of action.
- Communicated issues to supervisor and helped develop solutions.
- Explained estimates and determined repair timelines to manage customer expectations.
Sales Associate
KENNY ROSS SUBARU
IRWIN, PA
02.2017 - 09.2019
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
STAFF SRGNT/AIRCRAFT MECHANIC /VEHICLE MECHANIC
UNITED STATES ARMY
06.2011 - 09.2011
- Maintained all aircraft in accordance with organizational maintenance requirements.
- Monitored parts department and placed orders for maintenance supplies on consistent basis.
- Collaborated with crew chief to coordinate fitting and alignment of heavy parts.
- Operated power tools, gauges and testing equipment to adjust, repair and replace faulty components in aircrafts.
- Documented all inspection and maintenance actions in aircraft forms, IMDS and FERMS.
- Recorded maintenance actions in aircraft logbooks.
- Inspected airframes to detect wear and other defects.
AVIATION TECHNICIAN/MECHANIC/SAR
UNITED STATE NAVY
06.2000 - 06.2005
- Inspected equipment, systems and components for operational readiness and compliance with standards.
- Maintained up-to-date and accurate logs and permanent records.
- Scheduled and completed maintenance according to or ahead of schedule.
- Trained and instructed subordinates on maintenance procedures.
- Assisted with aircraft and equipment transport and movement.
- Provided for servicing, maintenance and protection of aircraft while away from home station.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Participated in Hurricane Katrina Relief
- War Veteran Oef/Oeif
Education
High School Diploma -
Mckeesport Area Senior High School
Mc Keesport, PA06.2001
Skills
- Safety measures and policies
- Equipment oversight
- Document interpretation and review
- Accurate record keeping
- Quality control measures
- Problem-Solving
- Active Listening
- public speaking
- Leadership
- Critical thinking
- Team work
- Customer Service
- Management
Accomplishments
- Operation Enduring Freedom medal
- Operation Iraqi Freedom medal
- Good conduct
- Aviation mechanic
- Search and rescue
Timeline
Assistant Electrician
NG ELECTRIC
05.2021 - 12.2021
AUTOMOTIVE SALES /Service Advisor
RON LEWIS AUTOMOTIVE
09.2019 - 01.2021
Sales Associate
KENNY ROSS SUBARU
02.2017 - 09.2019
STAFF SRGNT/AIRCRAFT MECHANIC /VEHICLE MECHANIC
UNITED STATES ARMY
06.2011 - 09.2011
AVIATION TECHNICIAN/MECHANIC/SAR
UNITED STATE NAVY
06.2000 - 06.2005
UTILITY TECH/WATER TREATMENT OPERATIONS/BYPRODUCT
SHENNANGO COKE PLANT DTE ENERGY
SALES ASSOCIATE/MANAGER
WATSON AUTOMOTIVE
High School Diploma -
Mckeesport Area Senior High School
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