Christopher Durbin
Raleigh,NC
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
21
21
years of professional experience
Work History
Owner/Operator
Top Notch Tools LLC
02.2019 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Attended trade shows and special events to showcase products, network and attract new customers.
Owner/Operator
Top Notch Transport LLC
08.2013 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Trained new employees on proper protocols and customer service standards.
Licensed Armed Security
Encompass Security
01.2013 - 08.2013
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Responded quickly to incidents and assessed active situations for security concerns.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Completed full building and grounds patrols to spot and investigate concerns.
Owner/Operator
Chris Durbin Snowplowing
10.2002 - 11.2012
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Trained new employees on proper protocols and customer service standards.
Education
High School Diploma -
Joseph C Wilson Magnet High School
Rochester, NY06.1992
Skills
- Business Development
- Sales Oversight
- Account Oversight
- Budget Development
- Financial Management
- Coaching and Mentoring
- Staff Training
- Customer Relations
- Articulate Communication
Accomplishments
Achieved and awarded multiple awards for my performance as a top producer in both sales and collections to support my business as a multiple franchise owner to include Top Tool Storage Sales, Mythic Diagnostic Performer, SnapOn Credit Excellence Award, Sales Spotlight Award and Outstanding Achievement RA Collection Club.
Timeline
Owner/Operator
Top Notch Tools LLC
02.2019 - Current
Owner/Operator
Top Notch Transport LLC
08.2013 - Current
Licensed Armed Security
Encompass Security
01.2013 - 08.2013
Owner/Operator
Chris Durbin Snowplowing
10.2002 - 11.2012
High School Diploma -
Joseph C Wilson Magnet High School
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