Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Hancock

Gilford

Summary

Created a business from the ground up that benchmarked quality, integrity and honesty while being quite profitable on a very small volume scale. Did roughly $800,000 to over 1 million in gross revenues each year. High level project manager as I hand selected and purchased rare trucks from different parts of the country. We would then take weeks to months per vehicle (whatever was required) to do a complete process mechanically, detailing and cosmetically on the vehicle. Have extensive experience in all aspects of business functions including daily management and processes, accounting, marketing, problem solving, multitasking, logistics and shipping/receiving packages daily, helping customers solve issues, managing multiple employees, managing vendor relations with many different vendors we worked with, had a high level of organization efficiency and very detail oriented in all aspects of the business.

Provided customer service by resolving escalated problems and calmly responding to shifting priorities.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.

Overview

11
11
years of professional experience

Work History

Business Owner

Top Notch Auto & Truck Sales, LLC
03.2014 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Assisted in recruiting, hiring and training of team members.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Education

Bachelor of Science in Business Administration - Business Administation, Finance, Political Science

Bryant University
North Smithfield, RI
06-2007

Skills

  • Sales oversight
  • Resources allocation
  • Sales planning
  • Business administration
  • Purchasing and planning
  • Employee training
  • Operations management
  • Customer relations
  • Verbal and written communication
  • Financial administration
  • Driven and determined

Timeline

Business Owner

Top Notch Auto & Truck Sales, LLC
03.2014 - Current

Bachelor of Science in Business Administration - Business Administation, Finance, Political Science

Bryant University
Michael Hancock