CHRISTOPHER EDWARDS

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

• Taught customers how to apply makeup and recommended optimal products.
• Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
• Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
• Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
• Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
• Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
• Developed strong relationships with vendors for exclusive product access, improving overall merchandise selection for customers.

• Enhanced security measures by implementing access control systems and surveillance equipment.
• Reduced risk of security breaches by conducting regular audits and assessments of security protocols.
• Assisted in the development of emergency response plans for various scenarios, ensuring staff preparedness and safety.
• Collaborated with law enforcement agencies to share information and improve overall security efforts.
• Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
• Streamlined communication between security team members, resulting in improved coordination during critical incidents.
• Trained new hires on company-specific security procedures, ensuring consistency and effectiveness across all team members.

• Coordinated schedules and timelines for events.
• Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
• Managed event logistics and operations.
• Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.

• Met with local leaders to reach the youth and educate the on the importance of voting

• Registered more then 500 new voters

• Maintained and updated the health records of 600+ soldiers to ensure that they received the care they required, and were mission ready at all times
• Oversaw all merchandising, replenishment, and inventory decisions for my team and unit, ensuring all those under my supervision had the necessary equipment to maintain readiness
• Mentored nine soldiers in my final year on operations and increased the overall success of my unit medically
• Followed doctor's instructions and administered medication, vaccines, medical classes, and life-saving interventions
• Represented and explained the functions and services of Healthcare Specialist to other institutions, the general public, non U.S Government agencies, and other organizations.