Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
GeneralManager

Christopher Endsley

Kissimmee,FL

Summary

Dynamic and dedicated server with exceptional customer service skills honed at Walt Disney World Resort. Proven ability to enhance guest satisfaction through attentive service and strong multitasking. Expertise in food safety practices and teamwork, ensuring a seamless dining experience in high-volume settings. Committed to maintaining cleanliness and order while delivering quality service.

Overview

8
8
years of professional experience

Work History

Server

Walt Disney World Resort
02.2021 - Current
  • Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Serve food and beverages promptly with focused attention to customer needs and food allergens.
  • Work with POS system to place orders, and manage checks.
  • Enhance customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintain a clean and orderly dining area for an enjoyable guest experience.
  • Understand the menu, including ingredients and potential allergens, and be able to answer guest questions.

Server Assistant

Walt Disney World Resort
08.2020 - 02.2021


  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
  • Ensured proper presentation, portion control, and maintenance of serving temperatures, adhering to HACCP standards.

Bus Driver/ Dispatcher

Walt Disney World Resort
10.2017 - 08.2020


  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.

Education

Elementary Education

Lansing Community College
Lansing, MI

Diploma - Cosmetology

New York International Beauty School
New York, NY

Skills

  • Strong work ethic
  • Exceptional customer service
  • Safe food handling
  • High volume dining
  • Team collaboration
  • Allergy awareness
  • Wine pairings
  • Positive and professional

Accomplishments

    Received the Walt Disney Hero Award for saving someone’s life by administering the Heimlich maneuver.

Timeline

Server

Walt Disney World Resort
02.2021 - Current

Server Assistant

Walt Disney World Resort
08.2020 - 02.2021

Bus Driver/ Dispatcher

Walt Disney World Resort
10.2017 - 08.2020

Elementary Education

Lansing Community College

Diploma - Cosmetology

New York International Beauty School

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Christopher Endsley