Chelsea Ervin
Summary
Dynamic Medical Assistant with experience at Tuscarawas Health Center, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance patient care efficiency and build trust through compassionate communication. Adept at utilizing EMR systems to streamline documentation, ensuring accurate record-keeping and improved service delivery in a fast-paced environment.
Overview
19
19
years of professional experience
Work History
Medical Assistant
Tuscarawas Health Center of Aultman Orville
05.2024 - Current
- Assisted in patient intake and documentation processes to ensure accurate record-keeping.
- Supported healthcare providers with routine clinical tasks to enhance patient care efficiency.
- Scheduled patient appointments and coordinated follow-up communications to improve service delivery.
- Learned and adhered to safety protocols in handling medical instruments and supplies.
- Collaborated with team members to streamline workflow in fast-paced medical environment.
- Provided compassionate assistance to patients, addressing inquiries and concerns promptly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Store Manager
AT&T
05.2017 - 06.2019
- Led team in daily operational management, ensuring efficient store performance and customer satisfaction.
- Developed and implemented strategic merchandising plans to optimize product placement and inventory turnover.
- Trained and mentored staff on sales techniques, enhancing overall team productivity and service quality.
- Analyzed sales reports to identify trends, inform purchasing decisions, and adjust promotional strategies accordingly.
Store Manager
Sears
08.2006 - 04.2017
- Led daily operations to optimize store performance and enhance customer experience.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented inventory management systems to streamline stock replenishment processes.
- Developed and executed promotional strategies to boost sales and attract customers.
- Analyzed sales data to identify trends and inform strategic decision-making.
- Ensured compliance with company policies and safety regulations throughout the store.
Education
Medical Assistant Certificate - Nationally Registered Certified Medical Assistant
Aultman College
Canton, Ohio05-2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
Timeline
Medical Assistant
Tuscarawas Health Center of Aultman Orville
05.2024 - Current
Store Manager
AT&T
05.2017 - 06.2019
Store Manager
Sears
08.2006 - 04.2017
Medical Assistant Certificate - Nationally Registered Certified Medical Assistant
Aultman College
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