CCC pathways
Christopher Farley
Independent Adjuster
Semmes,AL
"Success is not final, failure is not fatal: it is the courage to continue that counts. …"
Winston Churchill
Summary
Licensed Claims Adjuster bringing a solid record of accomplishment in numerous insurance claim related businesses and industries. A positive, highly motivated, self-starter, skilled at balancing business and customer interests emphasizing fairness and thoroughness. Multitasker, trustworthy, negotiator and dependable.
Overview
3
3
Certifications
5
5
years of post-secondary education
21
21
years of professional experience
Work History
Collision Adjuster/Assistant Manager
Advanced Collision
Semmes, AL
09.2019 - 01.2021
- Successfully negotiated on a daily basis with customers and all major insurance companies including Progressive, Nationwide, State Farm, Geico, Farmers and Allstate.
- Determined and prepared estimates using CCC estimating software on vehicle damage and repair through comparison and evaluation of different methodologies.
- Developed, implemented and managed a successful parts department for both new and return parts saving the company tens of thousands of dollars annually.
- Led the company to the top 10% of collision centers in America by obtaining the coveted I-Car Gold Class status in less than one year through organizing and managing an employee training and certification program.
- Inspected, analyzed and evaluated damaged vehicles to create a comprehensive and accurate damage report, repair plan and schedule.
- Built relationships with vehicle owners, repairers and insurance adjusters to negotiate costs and close customer sales.
- Supplied damage reports, photos and purchased parts for necessary pair completion.
- Managed the I-Car Gold Class collision center day to day activities, handled customer relations and overseen quality control.
Owner/General Manager
Park Place Estates, Inc.
Mobile, AL
02.2000 - 05.2019
- Successfully negotiated with seller to secure owner financing at a competitive interest resulting in a profitable purchase of 42 lots situated on 11 acres of prime property.
- Designed and Developed new lots from start to finish following all local, county, state and federal rules, codes and regulations creating a 20% increase in net profits
- Monitored progress of construction, remodels, repairs and maintenance projects on lots and mobile homes and notified appropriate individuals of project updates, delays and schedule changes.
- Researched, inspected in the field, purchased and relocated Vanderbuilt repossessed mobile homes to our lots significantly impacting our profit margins.
- Managed the day-to-day business operations, including accounting, finance, HR, marketing and tenant relations.
- Monitored timely receipt and reconciliation of rent collections in accordance with Park Place and resident statutes.
- Minimized vacancy periods by strategizing and creative thinking to develop and deploy improvements to marketing initiatives, business plans and tenant outreach programs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Oversaw monthly collections of over $13,000.00 in funds, maintaining high payment rates by building positive relationships with tenants.
Education
High School Diploma -
09.1984 - 06.1987
Associate of Arts - Psychology
08.1988 - 09.1990
- Majored in Psychology
- Minored in Business Administration
Skills
Expert customer service
Advanced oral and written communication
Time Management and Teamwork
Negotion skills
Computer skills
Software
Symbility
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
I-Car Prolevel 1 Estimator
Timeline
Alabama P & C Adjuster precertification, Adjusterpro
01-2021
License - Alabama P & C Independent Adjuster
01-2021
I-Car Prolevel 1 Estimator
02-2020
Collision Adjuster/Assistant Manager - Advanced Collision
09.2019 - 01.2021
Owner/General Manager - Park Place Estates, Inc.
02.2000 - 05.2019
Westark Community Collage - Associate of Arts, Psychology
08.1988 - 09.1990
Broken Arrow High School - High School Diploma,
09.1984 - 06.1987