CCC pathways
Christopher Farley
Independent Adjuster
Semmes,AL
"Success is not final, failure is not fatal: it is the courage to continue that counts. …"
Winston Churchill
Summary
Licensed Claims Adjuster bringing a solid record of accomplishment in numerous insurance claim related businesses and industries. A positive, highly motivated, self-starter, skilled at balancing business and customer interests emphasizing fairness and thoroughness. Multitasker, trustworthy, negotiator and dependable.
Overview
3
3
Certifications
5
5
years of post-secondary education
21
21
years of professional experience
Work History
Collision Adjuster/Assistant Manager
Advanced Collision
Semmes , AL
2019.09 - 2021.01
- Successfully negotiated on a daily basis with customers and all major insurance companies including Progressive, Nationwide, State Farm, Geico, Farmers and Allstate.
- Determined and prepared estimates using CCC estimating software on vehicle damage and repair through comparison and evaluation of different methodologies.
- Developed, implemented and managed a successful parts department for both new and return parts saving the company tens of thousands of dollars annually.
- Led the company to the top 10% of collision centers in America by obtaining the coveted I-Car Gold Class status in less than one year through organizing and managing an employee training and certification program.
- Inspected, analyzed and evaluated damaged vehicles to create a comprehensive and accurate damage report, repair plan and schedule.
- Built relationships with vehicle owners, repairers and insurance adjusters to negotiate costs and close customer sales.
- Supplied damage reports, photos and purchased parts for necessary pair completion.
- Managed the I-Car Gold Class collision center day to day activities, handled customer relations and overseen quality control.
Owner/General Manager
Park Place Estates, Inc.
Mobile , AL
2000.02 - 2019.05
- Successfully negotiated with seller to secure owner financing at a competitive interest resulting in a profitable purchase of 42 lots situated on 11 acres of prime property.
- Designed and Developed new lots from start to finish following all local, county, state and federal rules, codes and regulations creating a 20% increase in net profits
- Monitored progress of construction, remodels, repairs and maintenance projects on lots and mobile homes and notified appropriate individuals of project updates, delays and schedule changes.
- Researched, inspected in the field, purchased and relocated Vanderbuilt repossessed mobile homes to our lots significantly impacting our profit margins.
- Managed the day-to-day business operations, including accounting, finance, HR, marketing and tenant relations.
- Monitored timely receipt and reconciliation of rent collections in accordance with Park Place and resident statutes.
- Minimized vacancy periods by strategizing and creative thinking to develop and deploy improvements to marketing initiatives, business plans and tenant outreach programs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Oversaw monthly collections of over $13,000.00 in funds, maintaining high payment rates by building positive relationships with tenants.
Education
High School Diploma -
1984.09 - 1987.06
Associate of Arts - Psychology
1988.08 - 1990.09
- Majored in Psychology
- Minored in Business Administration
Skills
Expert customer service
undefinedSoftware
Symbility
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
I-Car Prolevel 1 Estimator
Timeline
Alabama P & C Adjuster precertification, Adjusterpro
2021-01
License - Alabama P & C Independent Adjuster
2021-01
I-Car Prolevel 1 Estimator
2020-02
Collision Adjuster/Assistant Manager - Advanced Collision
2019.09 - 2021.01
Owner/General Manager - Park Place Estates, Inc.
2000.02 - 2019.05
Westark Community Collage - Associate of Arts, Psychology
1988.08 - 1990.09
Broken Arrow High School - High School Diploma,
1984.09 - 1987.06