James Crittle

• Provided top notch customer service for each IA firm requesting adjuster services.
• Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
• Established productive working relationships with back office teams of each AI firm, by providing constant communication while working each claim.
• Visited customer locations to evaluate damage and provided cost estimates for remediation and repairs.
• During the first year of being IA certified I worked on 7 content and 7 field property assignments.

I was a licensed financial services professional, in my roll, I was able to provide my clients with a full suite of financial tools that included Life insurance, health insurance for both family and businesses. also my clients were provided with expert solutions for their market facing needs.

• MassMutual
• Used their products as it suits clients’ needs,
• I was able to build a diverse book of business in a short time that I continue to serve

• Received training via NYL Professional development NYLIC University
• Built a book of business using Life, annuities, LTC and DI, providing clients support for a secure future
• Received Career Life Success award for production in the top 1% percent of my class
• Received Closing with Conviction gold award for my work in the cultural markets

• In this time span via educational opportunities’, I was able to move on from security and start a successful career in IT for the CME group
• Eventually achieving the designation of Senior systems engineer; I had the privilege of assisting in creating a worldwide electronic trading platform that helped the company expand it’s brand around the globe
• My experience in this position taught me the importance of teamwork and persistence, which serves me well to this day.