Christopher Fayat
Miami,FL
Summary
Dynamic Business Development Manager with a proven track record at First Onsite, adept at forging strategic partnerships and driving revenue growth. Skilled in negotiations and relationship management, I successfully expanded the client base and enhanced customer satisfaction, consistently achieving sales goals through innovative marketing initiatives and strong leadership.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Development Manager
First Onsite
Miami, FL
06.2025 - Current
- Built and maintained high-value B2B relationships with management companies, property managers, chief engineers and commercial contractors to generate consistent restoration and mitigation opportunities.
- Drove new business by identifying client needs, conducting onsite assessments, and positioning First Onsite as the preferred commercial restoration partner.
- Successfully multi-threaded within organizations engaging multiple stakeholders to reach key decision-makers and accelerate deal closures.
Account Manager
Kaseya
Miami, FL
06.2023 - 06.2025
- Expanded and managed a growing book of business, prioritizing high-annual recurring revenue (ARR) accounts to drive sustained revenue growth through tailored IT solutions and client retention.
- Oversaw key accounts with ARR exceeding $2M, delivering strategic guidance on software and infrastructure needs to maximize client/business efficiency and technology adoption.
- Led team efforts in reporting, sales performance metrics, and training on IT product knowledge and consultative selling techniques.
- Maintained renewal rates above 90% through proactive client engagement, service excellence, and consultative support.
- Provided leadership and mentorship to account executives, fostering a collaborative environment focused on achieving team goals and driving results.
Account Executive
Goosehead
Miami, FL
09.2021 - 05.2023
- Generated qualified leads through cold calling, networking, referrals, and community outreach.
- Built and maintained strong client relationships through consistent follow-up and responsive support.
- Resolved customer inquiries and coverage concerns in a timely, professional manner.
- Increased the depth of my book of business by retaining existing clients and steadily acquiring new ones throughout the relationship.
Office Manager
Protech Restoration
Miami, Florida
09.2015 - 08.2021
- Ran daily operations, managed staff, worked directly with clients, and handled budgets
- Wrote project estimates and proposals, often negotiating with insurance companies
- Streamlined internal operations to support scalable sales processes while identifying new lead and growth opportunities
- Responded to customer concerns quickly and professionally to support client retention
Customer Service & Sales Representative
TD Bank
Miami, Florida
06.2012 - 06.2015
- Advised clients on financial products to drive cross-sell and upsell opportunities through personalized product recommendations
- Consistently surpassed sales targets and received regional recognition
- Worked across departments to deliver full serviceexperience to banking clients
Education
Associate Of Arts -
Miami Dade College
Miami, FL2014
High School Diploma -
Archbishop Coleman Carroll
Miami, FL2012
Skills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
- Relationship building and management
- Strong work ethic and reliability
Certification
• Adjuster – All Lines (#0620)
• Personal Lines Agent (#2044)
• Certified Mold Remediator (#MRSR3252)
• IICRC Water Restoration Technician (#248089)
• IICRC Health & Safety Technician (#248089)
Timeline
Business Development Manager
First Onsite
06.2025 - Current
Account Manager
Kaseya
06.2023 - 06.2025
Account Executive
Goosehead
09.2021 - 05.2023
Office Manager
Protech Restoration
09.2015 - 08.2021
Customer Service & Sales Representative
TD Bank
06.2012 - 06.2015
Associate Of Arts -
Miami Dade College
High School Diploma -
Archbishop Coleman Carroll