Christopher Fiorita
Customer Service Rep - Home Base
Spring Hill,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in best practices and related options. Effectively drives revenue with skilled promotional and problem-solving abilities. Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Bringing 9 -year background maintaining customer satisfaction and contributing to company success. Proficient in google chrome and Microsoft.. looking for Home base Position in customer service.
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Customer Service Representative
Qurate Retail Group
Spring Hill, FL
2020 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Managed over 50 customer calls per day.
Detailer/Customer Service Representative
Enterprise Rent-A-Car
Spring Hill, FL
04.2018 - 08.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Detailed cars.
Grocery Stocker
Winn Dixie Supermarket
Brooksville, FL
06.2017 - 11.2017
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products. Helped customers to find items.. Disposed of damaged and defective items, and return to the vendors
- Packed and unpacked items to be stocked on shelves in stockrooms.
Grocery Stocker
Publix Grocery Store
Spring Hill, FL
08.2015 - 06.2017
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise product. Disposed of damaged and defective products to vendors.
- Stocked shelves on shelves in stock room, warehouses and storage yards
Delivery Driver
Aarons Furniture Store
Brooksville, FL
02.2013 - 03.2015
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Putting furniture together.
- Collected payments from customers.
Massage Therapist
Terlip Chiropratic
Spring Hill, FL
01.2010 - 02.2012
- Addressed issues arising from athletic activity, including mobility limitations, tennis elbow, back pain and generalized pain originating from muscle tightness through deep tissue massage techniques. Managed over 50 customers per day
Education
GED -
School Of Margate - GED
Margate, FL 12.2004 - 01.2005
Associate of Arts - Massage Therapy
Everest University - Tampa
Tampa, FL 01.2008 - 09.2008
Baseball
I startd playing Baseball at the age of 4..Through the years I came in 1st place with the Home run Derby. I was a utility player I could play any postion except pitcher.I was on 2 travel teams and also I was selected to play in the states tourment.
Timeline
Detailer/Customer Service Representative
Enterprise Rent-A-Car
04.2018 - 08.2018
Grocery Stocker
Winn Dixie Supermarket
06.2017 - 11.2017
Grocery Stocker
Publix Grocery Store
08.2015 - 06.2017
Delivery Driver
Aarons Furniture Store
02.2013 - 03.2015
Massage Therapist
Terlip Chiropratic
01.2010 - 02.2012
Associate of Arts - Massage Therapy
Everest University - Tampa
01.2008 - 09.2008
GED -
School Of Margate - GED
12.2004 - 01.2005
Customer Service Representative
Qurate Retail Group
2020 - Current
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