Christopher Fleming
Okanogan
Summary
Detail-oriented retail manager specializing in inventory management and shrink mitigation. Known for developing high-performing teams and implementing strategic merchandising plans to enhance customer engagement and store aesthetics.
Overview
12
12
years of professional experience
Work History
Retail Assistant Manager
Home Depot
Omak, WA
02.2018 - 05.2026
- Supervised daily operations to ensure compliance with store policies and procedures.
- Trained and mentored team members on customer service best practices and product knowledge.
- Analyzed and interpret sales data to optimize inventory management and product placement strategies.
- Implemented merchandising plans to enhance store aesthetics and drive customer engagement.
- mitigate shrink through daily operational processes
- selected and managed a accurate inventory team through an 8 week process 4 years in a row for approx an 8 million on property inventory
Retail Supervisor
Home Depot
Omak, WA
09.2014 - 02.2018
- supervised multiple departments over a 5 year period to include paint,garden,freight team,plumbing,kitchen & bath,electrical
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff on product knowledge and customer service techniques.
- Managed inventory levels, coordinating restocking efforts to maintain optimal stock availability.
- Resolved customer complaints efficiently, enhancing overall customer satisfaction and loyalty.
Retail Sales Associate
the Homedepot
Omak, WA
02.2014 - 09.2014
- Assisted customers in product selection and provided knowledgeable recommendations to enhance shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained store cleanliness and organized merchandise displays to optimize accessibility and appeal.
- Collaborated with team members to achieve daily sales goals through effective communication and teamwork.
Education
GED -
Clark College
Vancouver, WASkills
- Merchandise display
- Store operations
- Customer engagement
- Retail operations
- drive safe processes
- team/self development
- Inventory management/shrink mitigation
- Merchandising operations
- Staff training and development
Timeline
Retail Assistant Manager
Home Depot
02.2018 - 05.2026
Retail Supervisor
Home Depot
09.2014 - 02.2018
Retail Sales Associate
the Homedepot
02.2014 - 09.2014
GED -
Clark College