Christopher Fleming
Okanogan
Summary
Detail-oriented retail manager specializing in inventory management and shrink mitigation. Known for developing high-performing teams and implementing strategic merchandising plans to enhance customer engagement and store aesthetics.
Overview
12
12
years of professional experience
Work History
Retail Assistant Manager
Home Depot
02.2018 - 05.2026
- Supervised daily operations to ensure compliance with store policies and procedures.
- Trained and mentored team members on customer service best practices and product knowledge.
- Analyzed and interpret sales data to optimize inventory management and product placement strategies.
- Implemented merchandising plans to enhance store aesthetics and drive customer engagement.
- mitigate shrink through daily operational processes
- selected and managed a accurate inventory team through an 8 week process 4 years in a row for approx an 8 million on property inventory
Retail Supervisor
Home Depot
09.2014 - 02.2018
- supervised multiple departments over a 5 year period to include paint,garden,freight team,plumbing,kitchen & bath,electrical
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff on product knowledge and customer service techniques.
- Managed inventory levels, coordinating restocking efforts to maintain optimal stock availability.
- Resolved customer complaints efficiently, enhancing overall customer satisfaction and loyalty.
Retail Sales Associate
the Homedepot
02.2014 - 09.2014
- Assisted customers in product selection and provided knowledgeable recommendations to enhance shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained store cleanliness and organized merchandise displays to optimize accessibility and appeal.
- Collaborated with team members to achieve daily sales goals through effective communication and teamwork.
Education
GED -
Clark College
Vancouver, WASkills
- Merchandise display
- Store operations
- Customer engagement
- Retail operations
- drive safe processes
- team/self development
- Inventory management/shrink mitigation
- Merchandising operations
- Staff training and development
Timeline
Retail Assistant Manager
Home Depot
02.2018 - 05.2026
Retail Supervisor
Home Depot
09.2014 - 02.2018
Retail Sales Associate
the Homedepot
02.2014 - 09.2014
GED -
Clark College