Motivated recent information security and cybersecurity graduate pursuing a full-time position where I can apply my education and knowledge to improve an organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pickup Team Member
Kroger
08.2022 - 11.2023
Efficiently processed orders for customer pick-up, providing excellent customer service during pick-up interactions, and ensuring positive experiences
Volunteer
St. Benedict Men’s Homeless Shelter
02.2022 - 04.2022
Enhanced resident experience and community support by warmly welcoming residents, distributing essential goods, and efficiently handling donations
Usher Supervisor
Malco Theaters
06.2018 - 04.2022
Enhanced customer satisfaction by overseeing and training 10 ushers, improving their efficiency and courtesy in assisting guests, and providing feedback for areas of improvement to management.
Education
Master of Science - Information Technology - Cyber Security
Purdue Global University
Lafayette, IN
09.2024
Bachelor of Science - Criminal Justice
Kentucky Wesleyan College
Owensboro, KY
04-2022
Bachelor of Science - Psychology
Kentucky Wesleyan College
Owensboro, KY
04-2022
Skills
Customer Service
Complaint resolution
Time Management
Public Speaking
Computer Literacy (Microsoft Products)
Programming Languages (HTML, CSS, JavaScript)
Organizational Skills
Detail Oriented
Teamwork and Collaboration
Positive Attitude
Certification
A+ CompTIA October 2024
Timeline
Pickup Team Member
Kroger
08.2022 - 11.2023
Volunteer
St. Benedict Men’s Homeless Shelter
02.2022 - 04.2022
Usher Supervisor
Malco Theaters
06.2018 - 04.2022
Master of Science - Information Technology - Cyber Security