Christopher Follett
San Jose,CA
Summary
Dynamic Sales Professional offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
6
6
years of professional experience
Work History
Senior Account Executive
Baxter (Bardy Diagnostics)
06.2023 - Current
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Obtained pricing deals, negotiated contracts, and solidified beneficial agreements for my region.
- Prepared documentation, finalized sales and maintained records.
Account Manager III
Thermo Fisher Scientific - CDD
06.2021 - 05.2023
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
- Exceeded sales goals, increased revenue and facilitated sales of large $ amount items.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Contacted customers and prospects to generate new business to achieve company growth goals.
Regional Sales Manager
BioWave
10.2020 - 05.2021
- Exceeded targets by building, directing and motivating high-performing sales team.
- Established strong connections with providers in VA Hospitals and the pain channel of N. CA, N. NV, OR & WA.
- Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
- Held weekly meetings with direct reports to identify techniques to overcome sales obstacles.
Account Executive
BioWave
05.2020 - 10.2020
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Managed sales cycle from first contact to established customer sale and maintained solid customer base, monitoring changes to customer account profiles.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Outside Sales Representative
BioWave
11.2019 - 04.2020
- Worked independently with minimal supervision.
- Prioritized tasks and projects to meet tight deadlines.
- Kept detailed records of daily activities through online customer database.
- Completed all call reports, paperwork and on-going personal training by required deadlines.
Psychology Research Assistant
University Of Hawaii At Manoa
09.2018 - 12.2018
- Planned, modified and executed research techniques, procedures and tests.
- Supported design and implementation of survey instruments such as visual perception tests to obtain study information.
Registered Behavioral Technician
BAYADA
09.2017 - 12.2018
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Facilitated group and individual therapy in outpatient setting.
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
Education
Bachelor of Arts - Psychology
University of Hawaii At Manoa
Honolulu, HI05.2018
Skills
- Revenue Generation
- Prospecting and Lead Generation
- Business Development and Planning
- Team Leadership
- Account Management
- Business Negotiation
Accomplishments
- Hospital Rep of the Year, #1 Hospital Rep in NORAM 2022, Thermo Fisher Scientific - Clinical Diagnostics Division
- President's Club, 2022, Thermo Fisher Scientific - Clinical Diagnostics Division
- Top Seller: Biomarkers Product Category, 2022, Thermo Fisher Scientific - Clinical Diagnostics Division
- 100% Club, 2022, Thermo Fisher Scientific - Clinical Diagnostics Division
- Out of the Gate, Q1 NPI Challenge Winner, 2022 - Top producer for Fentanyl II reagent sales for Q1 (NPI), Thermo Fisher Scientific - Clinical Diagnostics Division
- First runner up, Rookie of the Year, 2021, Thermo Fisher Scientific - Clinical Diagnostics Division.
- Only NORAM Representative to sell 2x Kryptor Instruments (Capital Equipment) in 2021 (AAV = $228k, two locations. Total size of deal = $456k over 2-years).
- 100% Club, 2021, Thermo Fisher Scientific - Clinical Diagnostics Division
- Rookie of the Year, 2020 - BioWave Corporation
- Top Sales Representative, Pain Channel 2020 - BioWave Corporation. Most units sold + Most new prescribing providers
- New accounts that I established generated over $350k of revenue in 2020.
Quota Achievement
Thermo Fisher Scientific - Clinical Diagnostic Division
Account Manager III:
[2023]
- Q1 - 2023 Territory 102% to quota
[2022] - 121.4%, #1 in NORAM
- Q4 - 2022 Territory 121.4% to annual quota
- Q3 - 2022 Territory 102% to quota
- Q2 - 2022 Territory 109% to quota
- Q1 - 2022 Territory 106% to quota
[2021] - 101.3%, #2 for New Hires
- Q4 - 2021 Territory 101.3% to annual quota
- Q3 - 2021 Took over territory at 71% to plan (YTD)
BioWave - 2019-2021:
Regional Manager:
- 10/20 - 188% to plan for the Pain Channel / Bonus Commission earned
- 11/20 - 188% to plan for the Pain Channel / Bonus Commission earned
- 12/20 - 250% to plan for the Pain Channel / Bonus Commission earned
- 1/21 - 325% to plan for the Pain Channel / Bonus Commission earned
- 2/21 - 133% to plan for the Pain Channel / Regular Commission earned
- 3/21 - 150% to plan for the Pain Channel / Bonus Commission earned
- 4/21 - 167% to plan for the Pain Channel / Bonus Commission earned
Account Executive:
- 5/20-9/20 Reached Territory Revenue marker allowing me to be eligible for a promotion
Outside Sales Representative:
- 11/19-4/20 Reached Territory Revenue marker allowing me to be eligible for a promotion
Timeline
Senior Account Executive
Baxter (Bardy Diagnostics)
06.2023 - Current
Account Manager III
Thermo Fisher Scientific - CDD
06.2021 - 05.2023
Regional Sales Manager
BioWave
10.2020 - 05.2021
Account Executive
BioWave
05.2020 - 10.2020
Outside Sales Representative
BioWave
11.2019 - 04.2020
Psychology Research Assistant
University Of Hawaii At Manoa
09.2018 - 12.2018
Registered Behavioral Technician
BAYADA
09.2017 - 12.2018
Bachelor of Arts - Psychology
University of Hawaii At Manoa
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