Christopher Forkey
Orange Park,FL
Summary
Experienced Manager with over 10 years of experience in HVAC. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
26
26
years of professional experience
Work History
Counter Lead
Johnstone Suppley (WareGroup)
Jacksonville , FL
02.2018 - Current
- Warmly welcomed customers upon approaching counter and placing orders.
- Maintained stock and replenished showroom products.
- Performed arithmetic functions handling cash, close checks, and balance register.
- Delivered outstanding hospitality and excellent customer service to many patrons daily.
- Professionally answered telephones and responded to customer inquiries.
- Conferred with customers to handle issues related to products, materials and services related to store operations.
- Delivered outstanding hospitality and excellent customer service to 30 + patrons daily
Store Manager
Florida Cooling Supply
Jacksonville , FL
07.2012 - 01.2018
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Machine Operator
Oldcastle Coastal
Jacksonville, FL
03.2004 - 06.2012
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Culinary Specialist
United States Navy
Japan/Jacksonville , FL
12.1996 - 12.2004
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.
- Inspected deliveries for accuracy and safety.
- Planned menus and ordered various food stock to provide balanced and nutritious meals.
- Maintained records and awareness of unique dietary restrictions or allergies of personnel, accommodating needs in meal preparation.
Education
Some College (No Degree) - Criminal Justice
Clinton Community College
Plattsburgh, NYHigh School Diploma -
Northern Adirondack High School
Ellenburg Depot06.1995
Skills
- Active Listening
- Decision Making
- Training and Development
- Organization and Time Management
- Critical Thinking
- Product restocking
- Team building
- Attention to Detail
- Flexible and Adaptable
- Self-Motivated
- Multitasking Abilities
- Planning and Coordination
Timeline
Counter Lead
Johnstone Suppley (WareGroup)
02.2018 - Current
Store Manager
Florida Cooling Supply
07.2012 - 01.2018
Machine Operator
Oldcastle Coastal
03.2004 - 06.2012
Culinary Specialist
United States Navy
12.1996 - 12.2004
Some College (No Degree) - Criminal Justice
Clinton Community College
High School Diploma -
Northern Adirondack High School