LUIS A. CHACON
La Mesa,CA
Summary
HVAC professional with 20+ years of experience in parts, equipment sales, and branch operations. Strong background working with contractors, building relationships, and growing business through service and product knowledge. Experienced in identifying opportunities, supporting customers, and driving sales. Seeking an outside sales role.
Overview
21
21
years of professional experience
Work History
Counter Lead
Ferguson Enterprises HVAC
08.2023 - Current
- Analyze sales and branch activity to identify growth opportunities
- Build and maintain relationships with HVAC contractors to grow sales
- Lead team of 5 across counter and warehouse operations
- Drive customer service, product support, and upselling
Counter Sales Associate
Ferguson Enterprises HVAC
03.2020 - 08.2023
- Sold HVAC parts and equipment; managed orders, warranties, and returns
- Built strong relationships with repeat contractor customers
- Supported shipping, receiving, and inventory control
Parts Supply Manager
Trane
San Diego, CA
01.2013 - 01.2019
- Managed parts operations, inventory, and order flow
- Partnered with service and sales teams to support customer needs
- Improved billing processes and reduced open orders
Parts Supply Manager
Trane
Long Beach, CA
01.2008 - 01.2013
- Oversaw branch operations, staff, and sales performance
- Built contractor relationships and supported branch growth
- Managed inventory, safety, and daily operations
Inside Sales / Parts Leader
Trane
01.2005 - 01.2008
- Sold HVAC parts/equipment and assisted with parts identification
- Handled orders, shipping/receiving, and customer support
Education
High School Diploma -
La Puente High School
La Puente06-1997
Skills
- Oracle
- Prophet 21
- Excel
- HVAC Parts Identification (Trane, RUUD, ICP, Bluon, Mitsubishi, Durastar)
CORE SKILLS
- HVAC Sales
- Contractor Relationships
- Account Growth
- Customer Retention
- Upselling
- Inventory Control
- Team Leadership
- Problem Solving
Languages
Spanish
Native or Bilingual
Timeline
Counter Lead
Ferguson Enterprises HVAC
08.2023 - Current
Counter Sales Associate
Ferguson Enterprises HVAC
03.2020 - 08.2023
Parts Supply Manager
Trane
01.2013 - 01.2019
Parts Supply Manager
Trane
01.2008 - 01.2013
Inside Sales / Parts Leader
Trane
01.2005 - 01.2008
High School Diploma -
La Puente High School