Christopher Garcia Gomez
Grand Rapids
Summary
Dedicated server with strong customer service skills, ensuring satisfaction and repeat visits in a fast-paced environment. Recognized for attention to detail and adaptability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
El Burrito Loco
Grand Rapids
06.2024 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Prepared all bar drinks requested by customers.
- Facilitated prompt food and drink service, enhancing customer experience and promoting return visits
- Sanitized menus and prepared silverware.
- Maintained cleanliness of FOH at closing, including thorough cleaning of floors, restrooms, and bar area.
FOH / BOH Team Member
Panda Express
Grand Rapids
07.2023 - 06.2024
- While working in the FOH, I welcomed and served customers, ensuring satisfaction through engaging conversation and attentive service.
- Maintained cleanliness of lobby by sweeping floors, mopping surfaces, and sanitizing bathrooms when working in FOH
- I prepared rice and then proceeded to cook it into fried rice while working BOH
- Grilled chicken, while ensuring proper cooking temperature while working in the BOH
- Sanitized all dishes utilized during day at closing time, followed by cleaning and mopping floors and removing trash while working BOH
Sales Associate/Sales Lead
Footlocker/Champs Sports
Grand Rapids
07.2019 - 07.2022
- Assisted customers in selecting footwear and apparel based on preferences.
- Maintained store organization and cleanliness to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems and cash registers.
- Promoted to Sales Lead in 2021, tasked with supporting associates in achieving customer satisfaction.
Dishwasher/Host
El Burrito Loco
Grand Rapids
04.2019 - 01.2022
- Began employment at 16 in dishwasher role
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Performed nightly cleaning tasks in BOH, encompassing wall cleaning, floor maintenance through sweeping and mopping, and waste removal
- Advanced from dishwasher to Host after one year
- Welcomed entering customers and seated them according to server sections
- Assisted in cleaning tables during peak server hours.
- Maintained cleanliness of area at end of night and ensured menu sanitation.
Education
Culinary Arts Certificate
Grand Rapids Community College
Grand Rapids, MI01-2027
High School Diploma -
Comstock Park High School
Comstock Park05-2021
Skills
- Customer service
- Team collaboration
- Fast-paced environment
- Adaptability and flexibility
- Strong work ethic
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Culinary Arts Certificate
Timeline
Server
El Burrito Loco
06.2024 - Current
FOH / BOH Team Member
Panda Express
07.2023 - 06.2024
Sales Associate/Sales Lead
Footlocker/Champs Sports
07.2019 - 07.2022
Dishwasher/Host
El Burrito Loco
04.2019 - 01.2022
Culinary Arts Certificate
Grand Rapids Community College
High School Diploma -
Comstock Park High School
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