Christopher Garner
Canton,OH
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills honed at Red Lobster. Proven ability to enhance guest engagement and ensure order accuracy in high-volume dining environments. Adept at training new staff and implementing quality control measures to elevate service standards.
Overview
11
11
years of professional experience
Work History
Server
Red Lobster
Canton, OH
03.2025 - 03.2026
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new servers on menu offerings and service protocols.
- Delivered exceptional customer service by accurately taking and processing orders.
- Adapted quickly to fast-paced environment while managing multiple tables effectively.
- Provided knowledgeable recommendations on menu items, enhancing customer satisfaction.
- Handled cash transactions with precision, ensuring accurate billing for guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Sheet Metal Journeyman
RG Smith
Canton, OH
01.2016 - 12.2025
- Fabricated and assembled sheet metal components using precision tools and techniques.
- Interpreted blueprints and technical drawings to ensure accurate material specifications.
- Operated machinery, including shears and brakes, for efficient production processes.
- Conducted quality inspections to verify adherence to industry standards and specifications.
- Collaborated with team members to streamline workflows and improve operational efficiency.
- Implemented process improvements that reduced waste and enhanced productivity on the shop floor.
- Trained apprentices to foster a skilled workforce, emphasizing attention to detail and proper use of tools.
- Maintained a safe work environment by adhering to OSHA guidelines and implementing appropriate safety measures during projects.
Server
Red Lobster
Canton, OH
11.2014 - 12.2015
- Provided exceptional customer service by effectively addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Trained new team members on service protocols and menu knowledge to improve efficiency.
Education
Bachelor of Science - Sheet Metal Fabrications
Cuyahoga Community College
Cleveland, OH01.2020
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Hospitality service expertise
Customer service
Cleanliness standards
Safe food handling
Menu memorization
Food running
High volume dining
Service prioritization
Order accuracy
Supply restocking
Quality control
Food safety practices
Timeline
Server
Red Lobster
03.2025 - 03.2026
Sheet Metal Journeyman
RG Smith
01.2016 - 12.2025
Server
Red Lobster
11.2014 - 12.2015
Bachelor of Science - Sheet Metal Fabrications
Cuyahoga Community College