Christopher Gaydos

Rainbow Hotel And Casino

11.2017 - Current

Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
Assisted players with placing bets, educating on game rules to increase understanding.
Monitored game for potential security risk to protect operation and players.
Maintained a professional and welcoming atmosphere for players with excellent communication skills.
Answered players questions and resolved disputes to provide excellent customer service.
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Learned and followed company procedures to maintain consistency and standards.
Enforced game rules to maintain fair paly and avoid disputes.
Monitored players behavior, taking appropriate action against rule violations.
Upheld the highest standards of game security, quickly identifying potential cheating or suspicious behavior.