Christopher Gill
Vero beach,FLORIDA
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Applebee's Grill + Bar. Proven ability to engage guests and handle cash transactions accurately. Strong work ethic and adaptability in fast-paced environments, consistently enhancing guest experiences while maintaining a professional appearance. Committed to delivering quality service and fostering positive interactions.
Overview
15
15
years of professional experience
Work History
Server
Autumn's Crab Llc
10.2020 - Current
- Provided excellent customer service by promptly taking orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to customers.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Learned menu items thoroughly to offer recommendations and answer customer questions effectively.
- Handled cash transactions accurately while adhering to company policies for financial accountability.
- Supported team members during peak hours by efficiently managing multiple tables and requests.
- Adapted quickly to changing environments and customer needs, ensuring high satisfaction levels consistently.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Applebee's Grill + Bar
02.2016 - 10.2020
- Handled transaction processing.
- Ensured tables were promptly cleared after customer use.
- Ensured consistent attention to diners.
- Managed large-scale customer interactions efficiently.
- Memorized customer orders efficiently.
- Delivered meals to customers.
- Provided a warm and friendly dining experience.
Construction Laborer
Binafif Aluminum Llc.
03.2018 - 05.2019
- Operated heavy machinery to assist in site preparation and material handling.
- Collaborated with team members to ensure adherence to safety protocols and regulations.
- Performed tasks such as digging, loading, and unloading materials efficiently.
- Maintained tools and equipment, ensuring readiness for daily operations.
- Assisted in the installation of structures, following blueprints and specifications accurately.
- Monitored project progress, reporting issues or delays to supervisors promptly.
- Contributed to a clean and organized worksite, enhancing overall productivity and safety standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Conducted daily site inspections to identify potential safety hazards.
- Observed safety regulations on job sites to minimize accidents.
- Supported the successful execution of large-scale projects by adopting a flexible work schedule and willingly taking on additional responsibilities when needed.
- Reduced material waste by accurately measuring and cutting building materials according to specifications.
Construction Laborer/delivery Driver
Vero Millwork Inc
03.2011 - 03.2018
- Operated heavy machinery to assist with construction tasks and ensure project efficiency.
- Assisted in the installation of aluminum structures, following safety protocols and guidelines.
- Collaborated with team members to complete projects on schedule while maintaining quality standards.
- Conducted routine maintenance on tools and equipment to ensure optimal performance and safety.
- Enhanced workflow by suggesting improvements to processes based on hands-on experience and observations.
- Operated power equipment to move materials and promote job efficiency.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Loaded and unloaded materials onto trucks and trailers.
- Delivered, loaded, and unloaded various materials to job sites.
Education
GED -
Vero Beach Highschool
Vero Beach, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
Timeline
Server
Autumn's Crab Llc
10.2020 - Current
Construction Laborer
Binafif Aluminum Llc.
03.2018 - 05.2019
Server
Applebee's Grill + Bar
02.2016 - 10.2020
Construction Laborer/delivery Driver
Vero Millwork Inc
03.2011 - 03.2018
GED -
Vero Beach Highschool