Highly motivated professional in the textile industry, with over 20 years of experience in uniform, facility service and linen rental route operations. Exceptional customer service skills and an excellent team player and builder with a solid work and earn ethic metality.
As a Route Sales Supervisor -
Directly responsible for the supervision of six uniform rental routes, coordinating with the district service manager to increase revenue, maintain customer retention, and team building and training.
As a Route Sale Representative -
Directly responsible for running and maintaining uniform rental and facility service route, servicing over 100 customers on a weekly basis.
Duties include -
Relationship building with customer contacts
Catalog based direct sales
Promotional sales to boost rental revenue
Accounts receivable and collection
Responsible for the operation of 5 linen rental routes and management and training of Route sales representatives.
Duties included -
Customer relations and goodwill visitations
Maintaining key operating indicators to maximise customer
retention and revenue
Recruitment, hiring, and training of service personnel
Accounts receivables, direct sales promotions and service
agreement negotiation
Responsible for managing daily operations of 5 uniform and facility service routes.
Duties included -
Building trust based relationships with key account
individuals ensuring customer satisfaction
Service agreement negotiation
Routing logistics, product promotion, and direct sales
Completed 'Hire Power' recruiting training and 'Managing
for Results' management training courses
Mentor, Problem Solving, Negotiation, Sales, Multitasker, Logistics, Communication, Team Building, 25 years of Customer Service