Christopher Gordon
Williamstown,NJ
Summary
Results-driven General Store Manager known for unparalleled productivity and efficient task completion. Specialize in inventory management, operational improvement, and customer service excellence. Excel in leadership, problem-solving, and time management to drive store success. Committed to fostering team growth and enhancing customer experience through effective communication and strategic planning.
Overview
36
36
years of professional experience
Work History
General Store Manager
NAPA Auto Parts - Genuine Parts
Willamstown, NJ
09.2013 - Current
- Collaborated with management to streamline daily operations.
- Ensured exceptional client satisfaction through outstanding service.
- Develop weekly schedules for team members.
- Maintained high-quality experiences for both new and loyal clientele.
- Maximized financial outcomes.
Store Manager
South Jersey Auto Supply
Berlin, NJ
09.2004 - 09.2013
- Created weekly work schedules for store personnel.
- Outperformed competitors.
- Managed inventory stocks and parts.
- Efficient customer service.
- Cash management.
Store Manager
Mechanics Auto Parts
Berlin, NJ
06.1989 - 09.2004
- Developed strategies to maximize sales and profitability.
- Assessed operational efficiency of the store's departments.
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
Education
Academic Certificate - Electronics
Pennco Tech
Blackwood, NJ11-1990
High School Diploma -
Washington Township High School
Washington Township, NJ06-1989
Skills
- Inventory management
- Financial analysis
- Obtaining new clientele
- Employee training
- Wholesale & Retail management
- Customer service
Timeline
General Store Manager
NAPA Auto Parts - Genuine Parts
09.2013 - Current
Store Manager
South Jersey Auto Supply
09.2004 - 09.2013
Store Manager
Mechanics Auto Parts
06.1989 - 09.2004
Academic Certificate - Electronics
Pennco Tech
High School Diploma -
Washington Township High School
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