Christopher Gotting
Houston,TX
Summary
I view myself as someone who is curious about the world and always wanting to grow beyond my current state, with a goal to always become more than who I was the day before. With an interest in breaking into the professional and academic sphere, I directed my education toward avenues more varied and broad in order to cultivate myself. Having worked in the service industry for years, I developed a sense of pride in service and in my work ethic. I intend to take these skills into any work environment in which I find myself.
Overview
13
13
years of professional experience
Work History
Managing Bartender
Avant Garden
04.2016 - Current
- Self-contracted.
- Menu development.
- Wedding and private event assistance, including organization, management, etc.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Assisted with bussing tables and cleaning up spills.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Provided attentive service and proactively assessed guest needs.
- Established rapport with customers by providing friendly and attentive service.
- Addressed customer complaints and inquiries to verify satisfaction.
- Engaged in suggestive selling and other sales techniques.
- Offered product samples, answered questions and helped customers find items.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Research Assistant
University Of Winnipeg
10.2018 - 06.2019
- Editing assistance to a published professor.
- Assisted in grading and management of student paperwork.
- Completed administrative and research duties per professor request.
- Recorded data and maintained source documentation following good documentation practices.
- Conducted thorough literature reviews to better understand research topics and prepare for studies.
Barback
The Harp Irish Bar
09.2010 - 05.2015
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Greeted customers and provided friendly, knowledgeable service.
- Replaced empty kegs and soda syrups.
- Assisted in setting up and breaking down bar area for special events.
- Restocked ice, condiments, and snacks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Monitored food and beverage supplies, assisting with restocking when needed.
Education
Master of Arts - Religion
University of Manitoba
Winnipeg, MB02.2023
Bachelor of Arts - Interdisciplinary Studies
University of Houston
Houston, TX08.2015
Skills
- Basic Accounting
- Suggestive Selling
- Beverage Preparation
- Hospitality Service Expertise
- New Hire Training
- Staff Management
- Organizational Ability
- Customer Service
- Performance Improvement
- Complex Problem-Solving
- Clear and Effective Communication
- Highly Reliable
- Service-Oriented Mindset
- Licensed TABC Certification
- Ordering Procedures
- Creative Mixology
- Classic Cocktails
- Payment Processing
Hobbies
I am a self-taught musician, collector, artist, reader, and aspiring polyglot.
Additional Information
Current research/writing projects include:
- The Biblical Abraham in light of Babylo-Sumerian culture.
- The philosophy and theology of nonlinear ritualism in Abrahamic religion.
Languages
English
Native or Bilingual
German
Professional Working
Yiddish
Limited Working
Athenian Greek
Limited Working
Esperanto
Elementary
Ukrainian
Elementary
Timeline
Research Assistant
University Of Winnipeg
10.2018 - 06.2019
Managing Bartender
Avant Garden
04.2016 - Current
Barback
The Harp Irish Bar
09.2010 - 05.2015
Master of Arts - Religion
University of Manitoba
Bachelor of Arts - Interdisciplinary Studies
University of Houston
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