Christopher Graves
Ottawa,IL
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
24
24
years of professional experience
Work History
Shift Manager
Tyson Foods
Ottawa, IL
06.2001 - 08.2025
- Hourly Wage/Gross Monthly Income: $97,000
- Supervisor: Kenny Baumgartner
- Phone Number: 815-431-9501
- STATUS: Full Time
- Supervised daily operations to ensure adherence to safety and quality standards.
- Trained and mentored team members on best practices and operational efficiency.
- Conducted regular performance evaluations, providing feedback to enhance team effectiveness.
- Monitored inventory levels, ensuring timely replenishment of supplies to meet production demands.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Promoted a positive work environment through open communication and constructive feedback.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
Education
High School Diploma - Criminal Justice
Westinghouse Voc. High School
Chicago, IL 08.1989 - 06.1993
Criminal Justice
Harry S. Truman
Chicago, ILSkills
- Customer service focus
- Decision-making
- Employee training
- Workplace safety
- Training and mentoring
- Handling customer complaints
- Quality assurance
- Mentoring and coaching
- Delegating work
- Interpersonal skills
- Inventory controls
- Schedule management
- Supply ordering
- Performance reviewing
Certification
HAACP CERT.
OSHA CERT.
BUSINESS ACUMEN
CONTINUOUS IMPROVMENT PROBLEM SOLVING
CUSTOMER FOCUS
PEER WORKSHOP LEADERSHIP FOUNDATIONS
4 IMPERATIVES OF GREAT LEADERSHIP
Timeline
Shift Manager
Tyson Foods
06.2001 - 08.2025
High School Diploma - Criminal Justice
Westinghouse Voc. High School
08.1989 - 06.1993
Criminal Justice
Harry S. Truman