Christopher Guevara-Espinoza
Woodbridge,VA
Summary
Dynamic logistics coordinator with proven success at A2B Moving and Storage, excelling in route optimization and team leadership. Recognized for enhancing operational efficiency and delivering exceptional customer service. Skilled in dispatching and inventory management, consistently achieving high satisfaction rates while maintaining compliance with safety regulations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Dispatcher
A2B MOVING AND STORAGE
Alexandria, US
12.2021 - 09.2023
- Coordinated daily moving operations including scheduling Up to 15 crews , assigning trucks and optimizing routes for maximum efficiency.
- Served as the main point of contact between customers and team leaders ensuring clear communication and timely updates.
- Managed logistics, tracked job progress and resolved unexpected issues (Delays, traffic, breakdowns, equipment needed) to keep the schedule on track.
- Ensured compliance with company policies, safety regulations and DOT guidelines.
- Maintain accurate records of dispatch times , mileage and job completions for reporting and billing purposes.
Team Leader/Professional Mover
A2B Moving & Storage
Springfield, US
07.2020 - 12.2021
- Completed daily moves averaging 5,000 lbs of goods , while maintaining a clean record with no damages.
- Consistently received positive customer feedback for professionalism, speed and care.
- Trained new crew member on safe lifting techniques and packing methods.
Lead Technician
Jiffy Lube
Woodbridge, US
05.2018 - 04.2020
- Serviced and average of 30+ vehicles per day, ensuring accurate, timely and high-quality work.
- Consistently achieved top performance scores for service accuracy and customer satisfaction.
- Recognized for speed and attention to detail, helping the location maintain high customer retention rates.
- Trained in advanced preventative maintenance procedures and promoted best practices for shop safety.
Sales Manager
MetroPCS
Woodbridge, US
05.2017 - 06.2018
- Advised customers on phone plans, devices and promotions to match their needs.
- Handled activations, upgrades and account transactions accurately.
- Maintained product knowledge and met daily and monthly sale goals.
- Provided excellent customer service and support.
Sales Associate
Aldo Group USA
Woodbridge, US
11.2017 - 02.2018
- Helped customers choose footwear and accessories based on style and needs.
- Processed sales, returns and exchanges accurately using POS systems.
- Maintained product knowledge and visual merchandising standards.
- Provided excellent service to ensure customer satisfaction and loyalty.
Stocker
Food Lion
Woodbridge, US
06.2017 - 08.2017
- Stocked shelves and organized inventory to maintain product availability.
- Rotated items, checked dates and ensured displays met company standards.
- Assisted customers with locations products and provided excellent service.
- Kept aisles and storage areas clean , safe and organized.
Cashier
Wendy's
Woodbridge, US
11.2015 - 06.2017
- Took orders, processed transactions and handled cash and car payments accurately.
- Provided fast, friendly customer service in a high-volume environment.
- Maintained a clean and organized front counter and dining area.
- Assisted team members to ensure smooth daily operations.
Education
Associate - Business
Northern Virginia Community College
Woodbridge, VA09.2025
Advanced Studies Diploma - General
Woodbridge High School
Woodbridge, VA06.2016
Skills
- Mechanic Experience
- Oil Change
- Vehicle Maintenance
- Brake Repair
- Moving Experience
- Delivery Driver Experience
- Team leadership
- Customer service
- Logistics coordination
- Inventory management
- Dispatching field personnel
- Route planning
Certification
WISE Certified.
Websites
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Lead Dispatcher
A2B MOVING AND STORAGE
12.2021 - 09.2023
Team Leader/Professional Mover
A2B Moving & Storage
07.2020 - 12.2021
Lead Technician
Jiffy Lube
05.2018 - 04.2020
Sales Associate
Aldo Group USA
11.2017 - 02.2018
Stocker
Food Lion
06.2017 - 08.2017
Sales Manager
MetroPCS
05.2017 - 06.2018
Cashier
Wendy's
11.2015 - 06.2017
Associate - Business
Northern Virginia Community College
Advanced Studies Diploma - General
Woodbridge High School