Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Christopher Hartlage

Jeffersonville,IN

Summary

Enthusiastic and dedicated cybersecurity student currently enrolled at Correlation One. Focused on acquiring practical skills and in-depth knowledge essential for the industry, with a strong emphasis on vulnerability assessment, cyber threat landscape, cybersecurity infrastructure, and network fundamentals. Anticipating completion with a certification and readiness for the Security+ certification exam. Adept at gaining hands-on experience and committed to contributing a well-rounded skill set to the dynamic field of cybersecurity. Eager to apply emerging expertise and passion for security in a professional setting.

Overview

9
9
years of professional experience

Work History

Customer Returns Processor

Amazon
10.2022 - Current
  • Processed and managed customer returns efficiently, ensuring accurate documentation and adherence to Amazon's return policies and procedures.
  • Conducted thorough quality inspections on returned products to determine their condition and appropriately categorized items for restocking, refurbishing, or disposal.
  • Participated in ongoing training programs to stay current on Amazon's policies, and product knowledge.

Outbound Dock Associate

Amazon
02.2017 - 10.2020
  • Collaborated with team members to meet daily shipping targets, fostering a culture of teamwork and contributing to a positive and efficient work environment.
  • Operated and maintained warehouse equipment, adhering to safety protocols and minimizing the risk of accidents or damage to products.
  • Demonstrated adaptability in a fast-paced environment, efficiently handling peak shipping periods and maintaining a focus on productivity and order fulfillment.
  • Supervised a small team of associates, effectively coordinating the shutdown and closure of containers containing customer packages. Ensured timely processing to meet strict deadlines, facilitating the smooth transition of packages to designated trucks for on-time delivery.

Outbound Problem Solver

Amazon
01.2015 - 01.2017
  • Trained and mentored team members on AFE processes, and problem solving procedures equipping them with the skills and knowledge needed to contribute to a high-performance work environment.
  • Utilized knowledge of AFE systems and procedures to troubleshoot and resolve issues.
  • Implemented corrective actions and preventative measures to reduce errors and improve the accuracy of order fulfillment, enhancing overall operational effectiveness.
  • Managed time-sensitive coordination of outbound orders, ensuring accurate and timely dispatch to designated trucks.
  • Thrived in a fast-paced and hectic work environment, successfully multitasking to guarantee the completeness of each package for on-time delivery to customers.

Education

Some College (No Degree) - Cybersecurity

Correlation One
New York, NY
06.2024

Skills

  • Multitasking
  • Workplace Safety
  • Communication
  • Teamwork
  • Leadership
  • Problem solving
  • Adaptability
  • Time management

Timeline

Customer Returns Processor

Amazon
10.2022 - Current

Outbound Dock Associate

Amazon
02.2017 - 10.2020

Outbound Problem Solver

Amazon
01.2015 - 01.2017

Some College (No Degree) - Cybersecurity

Correlation One
Christopher Hartlage