Christopher Hauff
Vancouver,WA
Summary
Highly motivated and hardworking sales professional with a Marketing degree and one year of experience as an Inside/Outside Sales Representative and Account Manager. Adept at building meaningful client relationships and dedicated to leveraging my knowledge and skills to drive sales growth and customer satisfaction. Seeking a challenging role that will allow me to expand my expertise, contribute to the company's success, and cultivate long-term partnerships.
Overview
8
8
years of professional experience
Work History
Inside/Outside Sales Representative
The Standard Steel Companies
Portland, OR
02.2024 - Current
- Maintained and grew relationships with existing clients by understanding their needs and providing tailored solutions
- Conducted outbound sales calls to potential clients and performed cold calling to generate leads
- Handled daily tasks such as processing quotes, orders, and follow-ups in a timely and accurate manner
- Monitored and tracked orders to ensure timely delivery and customer satisfaction
- Resolved customer issues and problems efficiently
- Developed and executed sales strategies to meet or exceed sales targets
- Assisted clients with technical inquiries and provided appropriate recommendations.
Barista
Starbucks
Pullman, WA
01.2021 - 01.2024
- Provide outstanding service to all customers by engaging with them in a friendly and professional manner. Welcome and connect with every customer to create a positive experience.
- Develop a thorough understanding of our menu items, including beverages and food, to provide accurate information to customers. Make recommendations based on customers' preferences.
- Prepare and serve a variety of coffee and tea beverages consistently by adhering to all recipe and presentation standards. Operate and maintain all equipment according to company guidelines.
- Accurately process transactions through the POS system, handle cash and credit card payments, and follow cash handling procedures.
- Maintain a clean and organized workspace, including cleaning and sanitizing equipment, utensils, and work areas. Follow all health, safety, and sanitation guidelines.
- Training and Development: Participate in ongoing training and development programs to enhance job performance and skills. Stay informed about new products, promotions, and procedures.
Sales and Office Management
H.F. Hauff Company
Yakima, WA
01.2016 - 01.2021
- Oversight of daily operations and streamlining of office processes for efficiency
- Provide support to senior management in administrative and sales roles.
Education
BA - Business/Marketing
Washington State University
Pullman, WASkills
- Proficient in marketing analysis and research
- Strong understanding of advertising and promotional strategies
- Solid concept of financial concepts related to business and marketing decisions
- Skilled in utilizing various marketing and advertising platforms and technology
- Effective communicator with strong presentation skills
- Creative problem-solving abilities to achieve and exceed marketing objectives
- Ability to thrive and adapt in challenging settings and environments
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Capable of quickly learning new technologies and software platforms
- Problem-Solving
- Motivated Team Player
- Relationship Building
- Customer Service-Oriented
References
- Dipra Jha, Associate Dean for Equity and Inclusion, Washington State University - Carson College of Business, dipra.jha@wsu.edu
- David Carbo, Senior Inside Sales Associate, The Standard Steel Companies, (503) 830-9402
- Monica Rubin, Supervisor, HF Hauff Company, (509) 305-1143
- Carrie Glovka, Regional Manager, Mission Rock Residential, carrie.glovka@missionrockres.com
Timeline
Inside/Outside Sales Representative
The Standard Steel Companies
02.2024 - Current
Barista
Starbucks
01.2021 - 01.2024
Sales and Office Management
H.F. Hauff Company
01.2016 - 01.2021
BA - Business/Marketing
Washington State University