Christopher Helstowski
Roswell,NM
Summary
Accomplished Assistant Manager and Bartender with a proven track record at Peppers Grill and Bar, enhancing customer satisfaction and loyalty through exceptional service and efficient operations. Skilled in multitasking and clear communication, adept at fostering team collaboration and managing high-volume environments. Transformed troubled youth into productive society members, demonstrating strong leadership and an engaging personality.
Overview
12
12
years of professional experience
Work History
Bartender
Peppers Grill and Bar
01.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Buffalo Wild Wings
06.2015 - 05.2021
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Assistant Manager
Allsups Convience Store
07.2014 - 07.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
Cadre
New Mexico Youth Challenge Academy
01.2013 - 07.2014
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Took troubled youth and turned them into productive, and adjusted members of society.
- Effectively managed groups of youth varying from as little as 5 to as many as 30.
Education
No Degree - Phlebotomy
Eastern New Mexico University
Roswell05.2025
High School Diploma -
Clifton
Clifton, TX05.2004
Skills
Strong multitasking
Customer Service
Highly reliable
Team player attitude
Clear and effective communication
Patience and Tolerance
Handling Difficult Customers
Professional Appearance
Engaging personality
Timeline
Bartender
Peppers Grill and Bar
01.2021 - Current
Bartender
Buffalo Wild Wings
06.2015 - 05.2021
Assistant Manager
Allsups Convience Store
07.2014 - 07.2015
Cadre
New Mexico Youth Challenge Academy
01.2013 - 07.2014
No Degree - Phlebotomy
Eastern New Mexico University
High School Diploma -
Clifton
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