Christopher Hepp
Glastonbury,CT
Summary
Dynamic and dependable professional with extensive customer service experience at Keyfood Marketplace and Rooftop 120. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Proficient in Microsoft Office, I excel in high-pressure environments, ensuring efficient service and collaboration with team members to achieve outstanding results.
Overview
2
2
years of professional experience
Work History
Store Associate
Keyfood Marketplace
07.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Food Runner
Rooftop 120
05.2023 - 11.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Education
Bachelor of Science - Economics
University of Connecticut
Storrs, CT05-2028
High School Diploma -
Glastonbury High School
Glastonbury, CT05-2024
Skills
- Customer service
- Customer assistance
- Attention to detail focus
- Proficient with Microsoft Office
- Proficient with Canva
- Friendly, positive attitude
- Dependable and responsible
Timeline
Store Associate
Keyfood Marketplace
07.2024 - Current
Food Runner
Rooftop 120
05.2023 - 11.2023
Bachelor of Science - Economics
University of Connecticut
High School Diploma -
Glastonbury High School
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