Christopher Hilgard
Hudson,USA
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
7
7
years of professional experience
Work History
Campus Security Advisor
UMN
09.2025 - Current
- Patrol buildings and check for any issues.
- Support police and EMS with essential resources and assistance
- Non-sworn representative of the DPS.
- Provide unarmed security services.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to incidents, documenting actions taken and outcomes achieved.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Administrative Community Manager
Xylonia (Server Hosting Network)
01.2019 - 01.2026
- Communicate with the community and other similar communities to receive feedback.
- In charge of creating and running events that encourage interaction with the community.
- Occasionally BETA test servers, gameplay mechanics, and create servers for clients.
- Managed client relationships, ensuring responsive communication with their communities.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
Click N Go Runner
Festival Foods
11.2024 - 10.2025
- Retrieve orders from digital platform and present to guests.
- Contact guests in case of substitutions as needed.
- Assisted in maintaining cleanliness and organization of store environment.
- Delivered exceptional customer service by responding promptly to inquiries.
Kid's Stuff Lead
YMCA of the North
01.2021 - 10.2024
- Watch over children while their parents are using YMCA facilities.
- Train and supervise other staff members working in Kid’s Stuff.
- Communicate with parents when needed.
- Set up and run a weekly event for children and their families, called “Wiggle Giggle Roll”.
- Worked as a youth instructor by running classes that children can sign up for.
Education
High School Diploma -
Stevens Point Area High School
Stevens Point, WI06-2018
Skills
- Problem solving
- Childcare
- Customer service
- Leadership
- Critical Thinking
- Good Communication Skills
- Problem Solving Skills
- Physical security
- Access control
- Community engagement
- Daily operations management
- Friendly, positive attitude
Timeline
Campus Security Advisor
UMN
09.2025 - Current
Click N Go Runner
Festival Foods
11.2024 - 10.2025
Kid's Stuff Lead
YMCA of the North
01.2021 - 10.2024
Administrative Community Manager
Xylonia (Server Hosting Network)
01.2019 - 01.2026
High School Diploma -
Stevens Point Area High School
Trainings
- CPR/ 1st Aid
- MOAB One Day Training
- Repulse Training