Summary
Work History
Education
Skills
Timeline
Generic

Christopher Hockett

Del Valle,TX

Summary

Seasoned advisor with a background in providing strategic guidance and solutions.

Brings proven track record of success in determining eligibility and completing cases. Works professionally with clients to maximizing services and benefits. Equipped with strong problem-solving abilities and excellent communication skills. Experienced in working in a high pressured work environment with a heavy work load. SNAP, CMA, MA, MEPD, QMB trained, familiar with TANF. Experienced VIC agent.

Work History

Texas Works Advisor 2

Health and Human Services Commission
07.2015 - 01.2025

Interviewed ESL/ASL/disgruntled clients coming in from lobby.

Advised clients on health and social service programs and resources.

Gathered financial and personal information including income, assets, debts, family size and relationship.

Entered clients information and documents when provided into databases for further review and tracking.

Provided guidance on compliance with state regulations and best practices.

Safeguarded client privacy with strict adherence to HIPAA protocols.

Explained reasons behind application denials and recommended further action.

Maintenance

Stardust Club Dba We Have Spirits Inc.
07.2006 - 11.2024

Assisted in set-up and breakdown of event spaces and catered events for clients use..

Cleaned entire facility, included sweeping, moping and vacuuming carpeted areas, brushed pool tables.

When needed set up day time till and fill in as day bartender, and drop off bank deposit.

Reported maintenance issues to owner immediately.

Specialist

US Army
05.1992 - 12.1994

Awarded Army Achievement Medal .

Received National Defense Service Medal.

Honored with Humanitarian Service Medal for

contributions in humanitarian missions during Hurricane Andrew.

Combat Life Saver, Air-Assault, NBC.

Expert Marksman-M16, M203, 9mm

Achieved Honorable Discharge after completing military service.

Education

No Degree - 18 Hrs

Austin Community College
1212 Rio Grande, Austin, TX
07-2004

High School Diploma -

Crockett Early College High School
5601 Menchaca Rd, Austin, TX
05-1989

Skills

  • Application processing
  • Microsoft office
  • Regulatory compliance
  • Confidentiality adherence
  • Database management
  • Appointment scheduling
  • Public assistance programs
  • Effective communication skills

Timeline

Texas Works Advisor 2

Health and Human Services Commission
07.2015 - 01.2025

Maintenance

Stardust Club Dba We Have Spirits Inc.
07.2006 - 11.2024

Specialist

US Army
05.1992 - 12.1994

No Degree - 18 Hrs

Austin Community College

High School Diploma -

Crockett Early College High School
Christopher Hockett